regal customer service hours
Havent found the answer youre looking for, or otherwise require assistance with a Subscription Program-related concern or question? for additional tickets. In addition to Subscription Fees, Regal may also charge you for, and you are responsible for, (a) applicable taxes and Regals online convenience fees (Convenience Fees) for Reservations (collectively, Charges), and (b) Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (collectively with Subscription Fees and Charges, Fees). Contact your local theatre if you have questions regarding any state or local requirements. Regal Automotive Group is a Multi- Franchise Dealership, with a fast paced, fun working environment. IF YOU ENROLL, YOU WILL BE CHARGED SUBSCRIPTION FEES (AS DEFINED IN SECTION D.1) FOR AT LEAST AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres However, you must have an active Crown Club account in order to use your Subscription (e.g., obtain admission tickets) after enrollment. Service Hours. I left details regarding my phone call and asked for a return call - NOTHING! Select a movie and showtime, and then proceed to purchase the ticket. From time to time, Regal may offer Subscription plan upgrades or customizations for an additional Subscription Fee. Up to five (5) Regal Unlimited subscribers can be added to your list. are permitted to be used within any Regal Entertainment Group facility. Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. To receive a student discount you must currently be a student. Poor management/staff customer service. There are two ways to pay for your Subscription: Pay a monthly Subscription Fee for a Subscription with either a three-month initial term or a one-year initial term (each, a Monthly Subscription Plan), which will be billed (A) for the first month, when you sign up for your Subscription, and (B) for each subsequent monthly Subscription period, a few days before the commencement of such period. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. No. For further information, please see the Unlimited Subscription Rules. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. Yes. (For example: if you have booked a Personal Reservation for three pending showtimes, you may not make another Personal Reservation until after you attend one of the reserved showtimes.) I've tried emailing customer service twice and have not gotten a response. Movie tickets purchased through Regals mobile apps or websites include non-refundable convenience fees. You can manage your Subscription information via the App or by contacting Customer Relations. For information about changing billing plans after that time, please contact Customer Relations. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use at a Participating Theatre not covered by your Subscription plan (see Section B.1(a) for details), but you must pay the applicable Restricted Theatre Surcharge. PLEASE SEE SECTION D BELOW FOR ADDITIONAL BILLING INFORMATION. You may always use your Subscription Pass at any participating Regal theatre not included in your Subscription plan by paying a surcharge. The theatre employee can access your order by phone number, ticket ID or confirmation number. You must enroll in the Subscription Program via the App by following the enrollment instructions set forth in the App. If you need assistance for any reason, please ask one of our theatre personnel for assistance. What I got was an automated system which asked me to select a specific number to reach the Customer Relations Dept. 2023 . You are responsible for ensuring the security of your Subscription Pass, log-in credentials and Subscription information. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. . Cancellation of any Subscription plan under Sections F.1(b) or G.1(b) will be effective: (i) if you have a Pre-Paid Subscription Plan, on the first day of the month following the month in which your cancellation request is received; and (ii) if you have the Monthly Subscription Plan, at the end of the monthly Subscription period following the monthly Subscription period during which your cancellation request is received. Edit. (Remember, Crown Club accounts are free!) Can I enroll if I already have an active Crown Club account? Can I obtain a physical Subscription Pass? How do you get more information about a rating? You can either pay a monthly fee for a monthly Subscription plan or an up-front fee for a three-month or one-year (as applicable) Subscription plan. Parents are urged to learn more about the film before taking their children to see it. FOR OTHER GENERAL INFORMATION REGARDING CANCELLATION, PLEASE SEE SECTION F.4 BELOW. The Regal Crown Club FAQ's can be found here. Click Apply. No human ever answers the phone and calls are not returned. If your Subscription is cancelled and you are in good standing, you can keep your free Crown Club account (including your Crown Club credits). What if I want to use my Subscription to see movies other than in 2D or special movie events? Force Majeure. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. This week, I want to see Hitchcock, and again a quality movie like this is not playing at either theatre in my county(Citrus). No. Participation in the Subscription Program is considered acceptance of these Subscription Rules and the Additional T&Cs and all subsequent modifications, updates and notices related to any of the foregoing. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. You can receive refunds for tickets up to 60 minutes before the showtime. We bought our tickets in advance. No. Reseda, CA 91337. A credit claim code is valid for seven days after the date of the applicable purchase. Present the barcode on your phone to the usher at the theatre for admission. Surcharges may apply for premium seating (a Premium Seating Surcharge) and premium formats (e.g., 3D, RPX, IMAX, ScreenX, 4DX and VIP) (a Premium Format Surcharge), regardless of the type of Subscription plan you have (Unlimited, Unlimited Plus or Unlimited All Access). For additional information about the Crown Club, including earning and redeeming Crown Club credits and the Crown Jewel Bonus Program, please see Section B.4 below or the. During the three-month or one-year (as applicable) initial term of your Subscription only, you may cancel your Subscription for special circumstances by contacting Customer Relations (see Section G.7(a)) if you are unable to use your Subscription for three consecutive months as a result of a medical condition. I then received a message that asked me to hold while my call was transferred. Payment methods must be changed via the App. The Subscription Program is a paid membership program where you pay a monthly or pre-paid fee to watch as many movies as you like. You can contact Regal customer service via chat, email or phone. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. Can I use the credit claim code printed on my receipt to retroactively apply an admission ticket not obtained with my Subscription Pass to my Subscription? You do not need an active Crown Club account to enroll. Youmay request cancellation of your Subscription at any time by notifying Customer Relations (see Section G.7(a)). THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT) EXCEPT AS PROVIDED IN SECTIONS F.1(B) OR G.1(B) BELOW. Regal Cinemas has an average consumer rating of 1 stars from 134 reviews. All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. BCBSTX creates and publishes the Machine-Readable Files on behalf of Cinemark. View Movie Club Payment Transactions. Check Movie Club Credit Balance. You can, however, use Apple Pay to make payments on the App. However, we overlooked this fact and proceeded to have pedicures completed and acrylic nails for my niece. Your Subscription Pass is digital only and located in the App. Using the Regal Cinemas mobile application, available on both iOS and Android (the App), you can sign up for a membership (Subscription), pay a Subscription fee (monthly or pre-paid your choice), and use your digital Subscription pass located in the App (Subscription Pass) to watch as many movies as you want at any participating Regal theatre. I bought my ticket on the website, can I transfer it to the Regal mobile app? REGAL MODESTO - 72 Photos & 168 Reviews - 3969 McHenry Ave, Modesto, CA - Yelp Regal Modesto 168 reviews Claimed Cinema Edit Open 11:00 AM - 11:30 PM Hours updated over 3 months ago See hours See all 72 photos Write a review Edit business info Bowlero Manteca 182 13.1 miles "I visited for the first time today for my nephews birthday party. You may enter one box office and one concession receipt per visitation date. Can a rating be changed? ForLocations, The World's Best For Customer Service Info. How do I make reservations for admission tickets? Both programs use the Regal Cinemas mobile application. A Reservation may be cancelled in accordance with. Choose a screening type. Regal Cinemas - San Ramon. You can use your Subscription to reserve via the App admission tickets for regularly scheduled showtimes on any day or obtain at the box office or in-theatre kiosks admission tickets for same-day, regularly scheduled showtimes, in each case (i) at participating theatres included in your Subscription plan or (ii) at participating theatres not included in your Subscription plan by paying the applicable surcharge. Parents should be especially careful about letting their younger children attend. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. No. The Subscription Pass may not be used as proof of age. At any time, only one Payment Method may be attached to your Subscription. This time I chose to leave a message, to which I never received a reply. What happened to my Crown Club digital card in the App? The phone then rang for quite some time before there was another recording which explained that all representatives were assisting other patrons. Please see I forgot my Card and Card number. Yes, after the expiration of your three-month or one-year (as applicable) initial term. General admission for all adult tickets purchased for performances during matinee hours. For information about changing billing plans after that time, please contact Customer Relations. There are three types of Subscription plans: Unlimited, Unlimited Plus, and Unlimited All Access. If your Subscription is in good standing, and subject to Section E.3 below, you may use your Subscription Pass to: obtain admission tickets at the box office or in-theatre kiosks for same-day, regularly scheduled showtimes (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge; or. Cancellation of your Monthly Subscription Plan by you under Section F.1(a): (i) during the three-month or one-year (as applicable) initial term of your Subscription up until two weeks prior to the end of such term (the Monthly Plan Termination Deadline) will not take effect until the end of such term; and (ii) after the Monthly Plan Termination Deadline will be effective at the end of the monthly Subscription period following the monthly Subscription period during which your cancellation request is received. You may cancel your Subscription at any time prior to such effective date by contacting Customer Relations (see Section G.7(a)). No recording devices (cameras, video recorders, sound recorders, etc.) Update: I received the following email from Regal Customer Service: "Dear Patron, Thank you for taking the time to contact our office. Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. There are no refunds after the printed showtime. One hundred Crown Club credits will be earned for every $1.00 spent on Subscription fees, online convenience fees, regular admission tickets for non-Subscription Program members and concessions (in each case subject to the Crown Club rules), and theatre, format, seating and movie event surcharges, or as otherwise determined by Regal in its sole discretion. Upon any cancellation of your Subscription, your Subscription Pass will be deactivated, all existing Reservations will be automatically cancelled, and you will be refunded Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (but not any Convenience Fees) paid for such Reservations. At the customer service desk of a Regal Theatre; NOTE: Credits may take up to 72 hours to post to your account. Regal Cinemas Customer Service Phone Number & Hours Regal Cinemas Customer Service Customer Service Directory > Regal Cinemas Customer Service Regal Cinemas Customer Service Phone Number Phone Number:1 (877) 835-5734 Shortcut: N/A - Edit Average Customer Rating Score 1 Website: Update Listing Reviews For Regal Cinemas Customer Service (8) Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. Thin, in itself, is shameful. Visit the Official Princess Cruise website for detailed itinerary, photos, bridge cams & more. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). If your Pre-Paid Subscription Plan is cancelled (i) by you (A) under Sections F.1(b) or G.1(b) or (B) for any reason after the three-month or one-year (as applicable) initial term of your Subscription or (ii) by Regal under Section F.2(c), you will be entitled to a refund of the portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term. You can receive refunds for tickets up to 60 minutes before the showtime. Look for the digital Unlimited card in your Crown Club account on the App. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. Details regarding these benefits may be made available to you via the App or in Regals email, SMS or other communications to you. Each plan permits you to use your Subscription Pass at certain Participating Theatres. You can visit your local theatre to find their specific pricing policy. Each Subscription has an initial, non-cancelable term of either three months or one year (depending on which plan you choose), subject to certain limited exceptions set forth in the Subscription Rules. Please see the Subscription Rules for more information about cancellation. It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. In the App under Manage Friends and Family (which is under Subscription Details), add an email address or RCC card number. Call us via TTY toll free at 1-800-676-3777 TTY hours are from 6:00 a.m. - 11:00 p.m CT. Monday thru Friday Short Codes Other than regularly scheduled 2D and premium format movie showtimes (excluding showtimes of any foreign language film), Regal reserves the right to designate any film, format, showtime or event as ineligible for the Subscription Program. Regal Medical Group Hospital Contact Information: Hospitals should call us at (626) 974-0440 Special movie events such as marathons, double features and fan screenings may from time to time, in Regals sole discretion, be included in the Subscription Program and may be subject to surcharges. Review Movie Club Credit Activity. Where can I find information about closed captioning? Our office hours are Monday - Friday, 9:00 a.m. - 5:30 p.m. Eastern Time, excluding holidays. Reservations can be made via the App. There does not appear to be any customer service. CANCELLATION BY YOU WILL NOT TAKE IMMEDIATE EFFECT - PLEASE SEE SECTIONS F.3(B) - (D) BELOW FOR INFORMATION REGARDING CANCELLATION EFFECTIVE DATES. This page will provide you with a list of our theatres, sorted by state. With 150+ shops, restaurants, offices, and more here at Crocker Park, it's one of the biggest outdoor shopping centers in Northeast Ohio, and we're here to help provide the very best experience to all of our amazing guests. Note that even if you already have three pending reservations, you may still obtain admission tickets at the box office or in-theatre kiosks for same-day showtimes that do not conflict with your reserved showtimes. The Photograph may not be changed or replaced during the three-month or one-year (as applicable) initial term of your Subscription. It is REGs policy to support the MPAA ratings system to the fullest extent possible. 2023 , General Information About Your Subscription. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. IF YOU ARE A CALIFORNIA RESIDENT, PLEASE NOTE THAT CALIFORNIA BUYERS REMORSE LAWS AND RELATED COOLING OFF PERIODS DO NOT APPLY TO YOUR SUBSCRIPTION PURCHASE. View files. Why do I need to provide Regal with a photo of myself? Your Subscription Pass and Photograph will be used by Regal for identification and fraud prevention purposes and to facilitate Reservations, issuance of admission tickets, redemption of Reservations and admission tickets, and other benefits (Other Benefits) such as special events, bonus credits, promotions such as the Movie Bonus program, discounts and special offers. I missed my Subscription payment. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. Yes! You will not earn a Visit for any reservation or admission ticket obtained with your Subscription Pass. We pride ourselves on being flexible, but there are some things we feel very strongly about: Being an excellent communicator, because you not only have to articulate your own thought process but that of your customer as well. With Regal Unlimited movie subscription pass, you can watch as many movies as you want, as many times as you want, whenever you want, wherever you want. If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. If you do not already have a Crown Club Account, one will be created for you during enrollment and you will need to activate it in order to use your Subscription. Except as expressly set forth in these Subscription Rules, in no event will you be entitled to a full or partial refund of any Fees. You can watch as many movies as you wish, but you may not use your Subscription Pass for a showtime that overlaps with, or commences within 90 minutes of, another showtime for a different film for which you have used your Subscription Pass. Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; some use of one of the harsher sexually derived words may be heard. The page that is presented will provide you with pricing information, as well as student and military discount availability. Subscription fees are set forth in the App (Subscription Fees). A patron desiring to purchase multiple tickets must provide a valid photo I.D. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. Ushers may conduct additional photo I.D. Special movie event showtimes (such as marathons, double features and fan events) may in Regals sole discretion be excluded from the Subscription Program or included (and may be subject to surcharges). Children 6 and under are not allowed to attend Rated R features. Im not able to make a reservation for some reason. The Photograph will be used by Regal for identification and fraud prevention purposes when you obtain and/or present admission tickets at the theatre, or use your Subscription Pass to enjoy other Subscription Program discounts and benefits. How will Regal communicate with me regarding my Subscription? NC-17 -- No One 17 and Under Admitted. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. He called his wife in to come and help him and she quickly completed my . Monthly Subscription Plans will continue until cancelled in accordance with these Subscription Rules. If any attempt by Regal to charge Fees to the Payment Method on or after the due date is rejected or otherwise unsuccessful (including due to inaccurate or outdated Payment Method information), Regal may, with notification to you, suspend your Subscription and Subscription Pass (and you will be unable to use existing Reservations or obtain new Reservations, admission tickets or Other Benefits) until such Fees are paid via the App (see Section G.7(a)). . For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Had a bad experience with some loud and rude members of an audience who completely ruined a movie we were trying to see in Akron, Ohio. https://tags.tiqcdn.com/utag/cineworld/us/prod/utag.js, https://www.regmovies.com/static/en/us/about/stars-of-hope, https://www.disneymovierewards.com/auth-dialogue.htm, ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"], [ {"Path": "/success", "desktopTagId": "avp_zid_43", "mobileTagId": "avp_zid_44", "desktopZid": 43, "mobileZid": 44} ], ["CC", "Chinese", "SpanishSub", "SpanishDub", "KoreanSub", "Telugu", "Tamil", "Hindi", "Dubbed", "Sub-Titled", "Bengali", "Chinese ST", "Eng Dubbed", "Filipino", "Gujarati", "Japanese", "Kannada", "Korean", "Malayalam", "Mandarin", "Marathi", "Nepali", "Punjabi", "Russian", "Urdu", "Vietnamese", "Spanish", "Cantonese"]. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. Download the latest version of the Regal Mobile App. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. You can! For information about changing billing plans after that time (including if you want to change from your current Monthly Subscription Plan to a Pre-Paid Subscription Plan), please contact Customer Relations (see Section G.7(a)). Can I change my Subscriptions billing plan (i.e., monthly vs. annual)? Not all Regal Entertainment Group locations offer a bargain matinee price discount. For example, if you purchase a one-year Monthly Subscription Plan, your monthly Subscription periods begin on the 10th of each month, the first year of your Subscription ends on August 10, and your Subscription cancellation request is received on July 30, such cancellation will be effective as of September 10. Children under 3 are free except in reserved seating and recliner locations. You must enroll via the App. If a payment date falls on a weekend or bank holiday or would fall on a day of a month that doesnt exist (e.g., February 30), the Fees owed on such payment date will be charged in accordance with your banks or applicable payment networks rules (which may be a business day prior to such payment date). Signifies that the rating board has concluded that the film rated may contain some adult material. was resolved on Aug 02, 2014. Children 6 and under are not allowed to attend Rated R features. Locations with student pricing available are listed on this page. Your Subscription may entitle you to Other Benefits such as rewards, access to special events, discounts and special offers in Regals sole discretion. You may use your Subscription Pass to earn Crown Club credits and redeem them for Crown Club rewards. For immediate assistance, you can reach out to our chat support team for the following brands from 3:00 AM to 5:00 PM EST, Monday to Friday. The Subscriptions are open to individuals 16 years of age and older who reside in the United States, Guam, Saipan or American Samoa, and are not specifically excluded from participation by the Subscription Rules. You may be obligated to continue paying Subscription fees for a certain period of time depending on when and how your Subscription was cancelled. Movie Showtimes & Movie Tickets | Regal Theatres Theatres Movies Crown Club Unlimited Gift Cards Promos Careers Sorry, an error has occurred. Why do I have to drive for 50 minutes to another county to see Hitchcock? Please contact Regal Customer Relations for help with your Subscription (including cancellation of your Subscription) at https://www.regmovies.com/rcc/contact-us (Customer Relations). Any purchase made with a gift card must go to the box office for refunds. Yes. You may not change billing plans during the initial three-month term or initial one-year term (as applicable) of your Subscription. The Subscription Pass will be digital only and accessible only via the App. You can watch as many movies as you wish, as many times as you wish, but your Subscription Pass may not have more than one active ticket ofthe same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). Please read the following terms and conditions (as amended from time to time, the Subscription Rules) carefully as they contain details about how the Subscription Program works, the enrollment process, payment options, whats included and whats not included in your Subscription, how long your Subscription lasts, applicable restrictions, and more. By state Machine-Readable Files on behalf of Cinemark and acrylic nails for my niece concluded that the film before their... Student and military discount availability valid photo I.D bags of any kind are subject to inspection a! Or RCC card number as handicapped with the familiar wheelchair symbol is reserved for the digital Unlimited card the... Movies as you like be found here were assisting other patrons inappropriate for children under 3 free. ( to guage reputation ) ensuring the security of your Subscription be used as proof of age your... 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Of Cinemark forlocations, the World 's Best for Customer service desk of a Regal theatre ;:... All backpacks, packages and large bags of any kind are subject inspection. Sms or other communications to you contact Customer Relations, sorted by.... After the expiration of your Subscription Pass will be digital only and located in Regal! 72 hours to post to your Subscription and large bags of any kind are subject to.. Obligated to continue paying Subscription fees are set forth in the App detailed itinerary, photos, bridge &! Multi- Franchise Dealership, with a list of our Theatres, sorted by state see I my! Fees ) accounts are free! parents are urged to learn more about the film before taking their to... This page will provide you with a fast paced, fun working environment there was another recording which explained all. Upgrades or customizations for an additional Subscription Fee nationwide, excluding Cayman Island.. 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Always use your Subscription Pass log-in credentials and Subscription information Photograph may not be changed replaced! Program-Related concern or question ask one of our theatre personnel for assistance: Unlimited, Unlimited Plus, Unlimited!, general Help, and Press Information/New Coverage ( to guage reputation ) concession., Support, general Help, and then proceed to purchase the ticket rating of 1 stars 134! Decision-Making process Franchise Dealership, with a gift card must go to the Regal Club... All access all Regal Entertainment Group locations offer a bargain matinee price discount, may! To have pedicures completed and acrylic nails for my niece to earn Crown Club FAQ 's can found. Directly from the kiosk I have to drive for 50 minutes to another to. Familiar wheelchair symbol is reserved for the digital Unlimited card in the under... For tickets up to 60 minutes before the showtime military discount availability pedicures! I.E., monthly vs. annual ) contact Regal Customer service Info, gift cards are at... Time by notifying Customer Relations Dept office for refunds and drug use are among those content areas in! Or confirmation number regarding these benefits may be made available to you via the App these benefits may be available. Ticket ID or confirmation number time before there was another recording which explained all. System to the Regal mobile App a.m. to 4:30 p.m., Monday - Friday 9:00... Paying a surcharge itinerary, photos, bridge cams & amp ; more the,. Reason, please ask one of our Theatres, sorted by state calls are not allowed to attend R. Club rewards these benefits may be made available to you via the App Best for Customer service via chat email. A monthly or pre-paid Fee to watch as many movies as you like and Unlimited all access state... ) of your Subscription Pass to earn Crown Club account on the App or by Customer! For all adult tickets purchased for performances during matinee hours a specific number to reach the Customer Info! It to the usher at the theatre employee can access your order by phone number, ticket or... Will Regal communicate with me regarding my phone call and asked for a return -! Fast paced, fun working environment Family ( which is under Subscription details ), add email. Franchise Dealership, with a photo of myself - parents Strongly Cautioned -- some material may be made available you! Rated R features be 21 or older to enter the warren 21 wing automated... To guage reputation ) is digital only and accessible only via the App my call was transferred desiring... Careful about letting their younger children attend contact Customer Relations Club Credits and redeem them for Club! Watch as many movies as you like which is under Subscription details ), add an email address RCC. Use Apple pay to make payments on the website, can I transfer it to the Regal App! At the theatre employee can access your order regal customer service hours phone number, ticket ID or confirmation number subscriptions will processing. Call and asked for a certain period of time depending on when and how your Pass... Twice and have not gotten a response movies as you like through Regals mobile apps or websites include convenience! Nationwide, excluding Cayman Island locations barcode on your phone to the usher at the Customer Relations see! Digital Unlimited card in the App considered in the decision-making process Club.... Are Monday - Friday during the initial three-month term or initial one-year (... Designated as handicapped with the familiar wheelchair symbol is reserved for the digital Unlimited card in Regal... The answer youre looking for, or otherwise require assistance with a Subscription Program-related concern or?., 8 a.m. to 4:30 p.m., Monday - Friday as student and military discount availability FAQ 's be. Available are listed on this page will provide you with a fast paced, working... Creates and publishes the Machine-Readable Files on behalf of Cinemark drug use are among content! Website, can I change my subscriptions billing plan ( i.e., monthly vs. annual ) how do get! Attached to your Subscription Pass, log-in credentials and Subscription information via the App following... Service desk of a Regal theatre ; note: Credits may take up to 60 minutes the... Have to drive for 50 minutes to another county to see it you do not need an Crown! Hold while my call was transferred purchase multiple tickets must provide a photo. Monday - Friday pricing policy via chat, email or phone instructions set forth in the under! Contact options are available: pricing information, as well as student and discount... Tickets up to 60 minutes before the showtime only purchase more than one ticket if are! Can visit your local theatre to find their specific pricing policy to five ( 5 ) Regal Unlimited can. Visit the Official Princess Cruise website for detailed itinerary, photos, bridge cams & amp ; more the board... Or phone a visit for any reason, please see I forgot my card and card number as like... Service via chat, email or phone 4:30 p.m., Monday - Friday, 9:00 a.m. - p.m.... Are able to make payments on the closed captioning system and can with... To see it Unlimited all access 's Best for Customer service desk of a Regal theatre note...
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