solo ticket merseytravel

Posted: 14. 04. 2023 | Author: | Category: sherri shepherd husband died

It can be used Mondays to Fridays for journeys before 6.30am and after 9.30am and at anytime on Saturdays, Sundays and bank holidays. Default(a) In the unlikely event that there is any defect with the Fast Tag, Account or any the aspect of the service provided under this Agreement: (i) please contact us and tell us as soon as reasonably possible;(ii) please give us a reasonable opportunity to repair or fix any defect. Merseytravel's Tickets For Adults (aged 19+) Handy information to plan your journeys. The relevant reasons are:(i) we have told you about an upcoming change to the services or these terms which you do not agree to;(ii) we have told you about an error in the price or description of the Fast Tag you have ordered and you do not wish to proceed;(iii) there may be significantly delays because of events outside our control;(iv) we suspend the services for technical reasons, or notify you are going to suspend them for technical reasons, in each case for a period of more than 7 days; or(v) you have a legal right to end the contract because of something we have done wrong(c) Unless you have a right to end the contract immediately as above, the contract will not end until 28 days after the day on which you contact us. You can just get the Arriva #89 all the way there from Liverpool airport. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Fast Tag as detailed within the Consumer Rights Act 2015. (ii) to implement minor technical adjustments and improvements (for example to address a security issue). Yes, you can use your Solo Term Time Ticket within the Merseyside area, but your ticket wont be valid for travel in Lancashire, Cheshire or Halton. Trio tickets are valid on buses, trains and Mersey Ferries* in your chosen zones or areas across Merseyside. The Fair Processing Notice in respect of Fast Tag, which details how your data is handled can be found on our website using the following link: https://www.merseytravel.gov.uk/Pages/Fair-Processing-Notices.aspx, 13. 2.2 If you have questions in relation to these Terms or the Trio Ticket scheme, please contact us by emailing us on ask@merseytravel.com, writing to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN, or by calling us on 0151 330 1000. Account Holder means the holder of the Concessionary T-FLOW Account. 1.2 Please read these Terms carefully before purchasing your Solo Ticket from us. If you are ending the agreement for a reason set out below, the agreement will end immediately, and we will refund you in full for any balance outstanding on your Account; Merseytravel may end the agreement at any time by writing to you if; We may stop providing the service at any time. (b) Merseytravel may at any time make more significant changes to the Fast Tag, Account, Toll Barrier and these terms, but if we do so we will notify you and you may then contact us to end the contract before the changes take effect and receive a refund from your Account. 7.2 You must not intentionally damage, alter or tamper with your My Ticket in any way. 5. 1.4 Reference in these Terms to the Merseytravel/Metro Smartcard is a collective term and shall mean either a Metrocard or Walrus card on which your Railpass has been added or is to be added to. You can complete a, form online, attach your MetroCard or annual ticket and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearest. I have looked at the Solo Term Time Ticket and the dates don't meet my requirements - what should I do? Account holders are not eligible to apply for, or use the Resident Concession for business purposes. Monday- Friday before 8pm during term times only. No trains are running from the station. Upon opening the Account and commencement of this agreement, the Account Holder shall make an initial payment to ensure a credit balance is available for Users to travel through the Mersey Tunnels. 15. Please make sure that you have a valid ticket for the day and area of travel loaded on to your MetroCard or Walrus. Please enter your details to register for a Metrosmart account. There is a small administration charge which will be applied to your refund. Waiver12.1 Any failure by us to insist upon strict performance of any of your obligations under these Terms, or any failure to exercise any of our rights or under these Terms shall not constitute a waiver of our rights or remedies and will not relieve you from compliance with such obligations. 6.2 There is an initial one off activation fee for Merseytravel Smartcards, the cost of which is listed on the Merseytravel Website (subject to any activation fee increase that we may determine from time to time). It is the Account Holders responsibility to ensure payments are successfully taken. In the unlikely event that your card doesnt read but you believe that it is valid, please visit a Merseytravel Centre. Bus, Ferries, Tunnel, and Train Ticket Prices | Merseytravel Compare Tickets For all you need to know about commuting by Mersey Ferries, check out the Mersey Ferries' website Mersey Ferries. Nothing in these Terms will affect these legal rights. 4. Conditions for using the tickets and information for people who apply. Any dispute or claim arising out of or in connection with these Terms (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England and Wales. 1.1 These terms and conditions of use (Terms) (together with any documents or other items referred to in them) tell you how you may use your Railpass issued by Merseytravel (we or us) when using rail services in and around Merseyside. We are sorry for any inconvenience caused. . Your ticket activates on the day you first use it. Merseytravel is responsible to you for foreseeable loss and damage caused by our default or negligence. Solo Tickets are non-transferable and are not intended to be used by anyone other than the Ticketholder during the period of its validity. Please email smart@merseytravel.gov.uk with the following details:-. Using your Solo Ticket5.1 Each time you board and alight a bus, it counts as a separate journey. Complete a ticket surrender form online, attach your MetroCard and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearest Merseytravel Centre. The quickest and easiest way to buy your first Solo Adult or Young Persons Solo ticket is via our website. For foreign vehicle licence plates the Account Holder must provide Merseytravel with the correct VRN and country code, failure to do so may result in passage being refused. Costs are detailed in the table below. Please make sure that you read the Terms and Conditions before buying and using your Saveaway ticket. You should receive your ticket within seven days. Can I add more than one smartcard to my online account? Apprentice Bus & Rail Passes | Merseytravel The Apprentice Travelcard for 19 - 24 year olds The Apprentice Travelcard means young people enrolled in apprenticeships can get half price bus or. Merseytravel Centres stock only local tickets. Solo Young Person Tickets, Solo Term Time Tickets and Merseyrail Only Rail Pass . Merseytravel shall at all times comply with the Data Protection Act 2018 and any other relevant legislation in relation to the use of personal data. Can be used at any time, on any day (excpet off-peak, term time or student year tickets). We recommend that you check with your school, college, academy or university to make sure that the term time dates for which the Trio Term Time Ticket will be valid are suitable for your journeys. 1.3 These Terms were last updated in December 2020. You can buy a MetroCard and your first ticket at any PayPoint retailer, Merseytravel Centre, on board an Arriva or Stagecoach bus or at any rail station across the region. Add the number of zones together (if you travel through two or more zones in one area, this counts as one area). 4.1.4 a year (Railpass Adult Annual Ticket) which can be loaded straight on to your Merseytravel/Metro Smartcard and will be valid from the date specified at purchase. 13.2 A waiver by us of any default will not constitute a waiver of any subsequent default. If you have any questions or complaints please contact us, you can do so by telephone to our Customer Service team on 0151 330 1004 or by email to tflow@liverpoolcityregion-ca.gov.uk or in writing by post to Merseytravel, PO Box 1976, Liverpool, L69 3HN. 6. We are continually developing the MetroSmart website and will be extending the range of tickets available. Print Name: Signed: Date: Surrender of Trio/Solo Ticket Last Name Account Name First Name Account Number Address Sort Code Bank Name Contact Number Email Address Postcode April 2022 Trio. Travel at any time of the day locally or on the national rail network with a standard single or return ticket. 3. 4.3 Subject to clause 4.5, you can use a Saveaway Ticket on the dates for which it is valid and until 02:59 a.m. on the day following the expiry of the Saveaway Ticket. 13. We are sorry for any inconvenience caused. 16. The User shall not sell, tamper with or wilfully damage the Fast Tag. This booklet tells you about the options for adults aged 19 and over. See page 13 for more details. Where can you use the Trio Ticket 3.1 The Trio Ticket allows you to travel on local bus, train and Mersey Ferries cross river services in your chosen zones or areas across Merseyside, as shown on the map and areas guide on the Merseytravel Website (see https://www.merseytravel.gov.uk/tickets-and-pricing/ticket-types/trio-ticket/). 4.1 Adult Solo Tickets are for persons aged 19 or over. A VRN can be linked to only one T-FLOW Account. If you have aMetroCardyou can now buy and renew your ticket online. You can use a Saveaway at any time EXCEPT for journeys which start between 6.31am and 9.29am on Mondays to Fridays. Tickets purchased online will be refunded back to the original debit or credit card on which the original payment was made; and. 8. You will need to have your card checked to ensure there isnt a problem with it. This clause also applies to accidental destruction of a Railpass. 3. You cannot use the pass on coach excursions, special bus services, excursions, National Express or Merseylink. (c) In the event a payment is unsuccessful, your T-FLOW Account will not be topped up which may result in your Account having insufficient funds. Where can you use the Saveaway Ticket 3.1 The Saveaway Ticket allows for travel on local bus, trains and Mersey Ferries cross river services in either one or all areas listed across Merseyside, as shown on the map on the Merseytravel Website (see https://www.merseytravel.gov.uk/tickets-and-pricing/ticket-types/saveaway-ticket/). 8.6 Photographs and photocopies of a Saveaway Ticket, payment receipts or email confirmations of your purchase without the Saveaway Ticket shall not constitute a valid ticket for travel. The following may be documents that can be used to prove your age: valid school ID, passport, drivers or provisional license, national ID or any other official document that contains both a photograph of yourself and your date of birth. You shall not transfer your rights or obligations under this agreement without our written consent. 1.3. 13. By applying for the Resident Concession, you confirm that the information that you provide is true and to the best of your knowledge. 7. form online, attach your MetroCard and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearest. By purchasing and using a My Ticket you accept these Terms. 10. It is the Users responsibility to ensure your Account has the required funds or free passage balance available to operate the Toll barrier. If you only travel by bus 06 Day Solo Ticket Weekly Solo Ticket 4-weekly Solo Ticket Term Time Solo Ticket Annual Solo Ticket 2. The Over 60s Travel Pass is valid on local buses within the Merseyside boundary, on the Merseyrail network (City, Wirral and Northern lines within Merseyside and as far as Chester, Ellesmere Port and Ormskirk) and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises). Acceptance of your proof of age is at the sole discretion of us, the retailer or the rail operator. (c) Merseytravel reserves the right to refuse any incomplete Application or an Application if a Fast Tag is unavailable for dispatch in accordance with Clause 2(d). For the purpose of these Terms, any reference to you or your means you, the customer. Law and Jurisdiction These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), shall be governed by English law. You can also use a Trio or Saveaway ticket on If your journey crosses the Merseyside buses, which include travel on trains and Mersey boundary into Cheshire, Halton, Greater Ferries. You must first use your ticket within 28 days from the date you buy it. Tickets purchased online will be refunded back to the credit or debit card on which the original payment was made; and. The Railpass Application Forms can be downloaded from the Merseytravel Website. Please keep your receipt to hand as proof of purchase. 2. Who we are and how to contact us 2.1 The Saveaway Ticket scheme is organised and operated by Merseytravel, the executive body responsible for the coordination of public transport in Merseyside. An Apprentice Travelcard will have an expiry date printed on the card which will be 12 months from the date of application of the card. Who should I contact with any queries? There is also a booklet for young people (aged 5 - 18) tickets. If Merseytravel identifies a duplicate VRN, we reserve the right to block the User. Advice about your legal rights is available from your local Citizens Advice Bureau or Trading Standards Office. MetroCard is a contactless smartcard for public transport tickets. This agreement should be read in conjunction with the information contained within the Application pack/welcome pack. Privacy PolicyThe personal data you provide us in relation to the Saveaway Tickets and on the Merseytravel Website is subject to our Privacy Policy. The Solo Adult Annual Ticket will also specify its date of expiry. Paper Solo Tickets Can be used on any bus service within the Merseyside boundary only. Solo. Can I check when my ticket is due to expire? and make full use of the benefits that the scheme provides; including T-FLOW only lanes to help reduce queue time at the toll plaza and detailed online statements providing a history of journeys made. Find more information here. I have looked at the Term Time Ticket and the dates dont meet my needs - what should I do? (b) If you are ending the agreement for a reason set out below the agreement will end immediately and we will refund you in full for any monetary balance on your Account (excluding free concessionary journeys which will be cancelled upon termination) . For Mersey Ferries a boarding pass must be obtained on production of your Trio Ticket. You can telephone our customer service team at 0151 330 1004 or write to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN or email tag@merseytravel.gov.uk. Your card will be hotlisted and to apply for a replacement card visit your nearestMerseytravel Centre. Merseytravel March 11 at 10:41 AM T-FLOW is the quick and easy way to travel through # MerseyTunnels . Your My Ticket will be valid from when you buy it up until 02:59 a.m. on the day following the expiry of the My Ticket. All stations sell weekly and monthly tickets, but only some sell annual and term time tickets. 5. 8.2 You must not intentionally damage, alter or tamper with your Solo Ticket in any way. This is because the device is manufactured by a third party. 10.6 Refunds for partially used Solo Tickets are calculated on a pro rata basis, taking in to account the amount of the Solo Ticket used. What is a MetroCard and is it different to a Walrus card? In processing your Application and operating your Account Merseytravel will take all reasonable measures to ensure the services are carried out with reasonable skill and care. Even if we delay in enforcing any terms of this agreement it shall not prevent us from enforcing the terms later and shall not be deemed to mean those terms will cease to have effect nor be a waiver of any subsequent breach. Merseytravel is responsible for making good any damage to your property directly caused by us under this agreement which arises from our default or negligence; however, Merseytravel accepts no liability for any loss or damage to property howsoever arising unless the loss or damage is caused directly by the default or negligence of Merseytravel. Upon registering a vehicle to the Account, the VRN will be checked against DVLA Open Source data to establish the Vehicle Classification. Click on "Buy Tickets" and select the ticket that best meets your needs. Term Time Tickets 2013 - Merseytravel. You must present your travel pass for each journey. Refunds My Ticket purchases cannot be refunded. PayPoint stores in Merseyside, Merseytravel Centres and staffed stations in Merseyside. Privacy PolicyThe personal data you provide us in relation to the Solo Tickets and on the Merseytravel Website is subject to our Privacy Policy. (l) The Fast Tag must only be used by the concession holder. Merseytravel Centres, Train Stations, PayPoint stores, 1 Zone, 2 Zones or 1 Area, 3 Zones or 1 Area & 1 Zone, All Areas. The two cards work in exactly the same way they just look different. Add the number of zones together (if you travel through two or more zones in one area, this counts as one area). If you have not used your ticket and it is still within three months of the ticket purchase date, we will refund a ticket. 1.5 Where these Terms conflict with any other information published on the Merseytravel Website, these Terms shall have priority. As a consumer, you have legal rights in relation to this agreement where service is not carried out with reasonable skill and care. For help with Areas and Zones, please click here. 1.2 Please read these Terms carefully before purchasing your My Ticket from us. If we find your payment has been duplicated, we will refund any overpayment back on to your debit or credit card. We may amend these Terms from time to time by publishing any amendments or replacements to the Terms on our website: http://www.merseytravel.gov.uk (Merseytravel Website), which shall replace all previous versions published by us.1.4 Reference in these Terms to the Merseytravel Smartcard is a collective term and shall mean either a Metrocard or Walrus card on which your Saveaway Ticket has been added or is to be added to. I bought my Solo Term Time Ticket online and it looks like my payment has been taken twice, how can I get a refund? The Fair Processing Notice in respect of the scheme details how your data is handled can be found using the link below. RECOMMENDATIONS It is recommended that the Merseytravel Committee approve: (a) the introduction of a single area of geographic validity across Merseyside for all existing and new Solo season ticket types; A Quick Guide to Ticket Prices 20. 5.1 Each time you board and alight a bus, it counts as a separate journey. They are valid in the following formats: 4.1.1 one week (Railpass Adult Weekly Ticket) which can be loaded straight on to your Merseytravel/Metro Smartcard or alternatively purchased from Merseyrail Ticket Vending Machines (TVM) in paper format, this will be valid from the date specified at purchase; 4.1.2 monthly (Railpass Adult Monthly Ticket) which can be loaded straight on to your Merseytravel/Metro Smartcard and will be valid from the date specified at purchase; 4.1.3 an academic term (Railpass Adult Term Time Ticket) which can only be purchased in paper format and will be valid Monday to Friday before 8 p.m. for journeys to and from school or for other educational purposes during that term, excluding any half term; and. We will refund the unused part of a Solo 4-weekly, term time or annual ticket in line with our refund policy. There is no need to get 2 buses to that hotel. Liverpool City Region and Metro Mayor. Merseytravel. They may be bought as tickets valid for:4.2.1 one week (Solo Young Person Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you first use or activate it; 4.2.2 four weeks (Solo Young Person 4 Weekly Ticket) which can be added straight to your Merseytravel Smartcard and will be valid from the day you activate it; and4.2.3 an academic term (Solo Young Persons Term Time Ticket) which can be added straight to your Merseytravel Smartcard and will be valid Monday to Friday during that term, including any half term. Merseytravel reserve the right to refuse travel on an incorrect, blocked or duplicate VRN and the appropriate toll fee will need to be paid by other means such as cash or debit/credit card. If your journey crosses the Merseyside boundary into Cheshire, Halton, Greater Manchester or Lancashire you must pay the extra fare from the boundary. If your card is reading on otherbusesthere may be an issue with the bus drivers ticket machine. Go . Merseytravel is committed to processing your personal information in a clear and transparent way. Solo Tickets are non-transferable and are not intended to be used by anyone other than the Ticketholder during the period of its validity. We will write to you to let you know that we are going to stop providing the Fast Tag scheme. 2.1 The Railpass scheme is organised and operated by Merseytravel, the executive body responsible for the coordination of public transport in Merseyside. Merseytravel Saveaway Ticket Terms and Conditions of Use. Young people can buy tickets for: a week a term Young person's tickets are for young people aged five to 15, or aged 16 to 17 if they are in .

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