cancel suddenlink technician appointment
Select 'View details' for a real time update on when the technician will arrive. Check what Community Phone customers have to say about their service. Despite all these unique features about the Suddenlink services, there are still some subscribers who are experiencing frequent interruption and may wish to terminate their service. The complaint has been investigated and resolved to the customers satisfaction. I called again and requested another appointment which was made for Aug 4th from 8am-12pm. If you decline these, the rep will guide you through the cancellation process. 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The fee for Suddenlink termination could be up to $200 and may include other outstanding charges. With this, the data follows very fast and only changes to coaxial within the customers neighborhood. 2023 FairShake. on the monthly service fee. Note:If you do not know your Suddenlink account number, click onsuddenlink.net, navigate to My Account located at the top right corner and sign in. I hope that someone shows up on Tuesday. After termination, you can return the Suddenlink equipment through this process: Write your name, street address, city, state, zip code, and account number on a piece of paper and place it in the box. View our rates. Please try again later. Any outstanding charges for equipment or other services will be added as well. Best of the Best. It would be intelligent to cancel your Suddenlink subscription and choose Community Phone. It costs $19.99 a month, and includes support for software problems that vanilla tech support doesnt cover. Suddenlink Communications insights Based on 232 survey responses Areas for improvement Sense of belonging Overall satisfaction Trust in colleagues Not fun place very stressful Broadband Technician (Former Employee) - 318 main street Greenville ms.38703 - August 11, 2022 Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV. Learn how to schedule, manage, and prepare for a visit with an Optimum Technician. This will continue until you cancel your account. Place it inside the box and seal it. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} Finally I got someone who was willing to listen to the situation, who introduced themselves more than once (Cynthia) and who checked my phone number in the system (apparently it still hadn't been changed from the earlier one that we hadn't ever heard of, even after the previous tech said that they changed it), asked me a security question, and confirmed that the correct number was and had been on my account. It is owned by Altice USA, one of the largest American cable operators. Get a confirmation email once things have been canceled. Proceed to drop off the box When everything is set, seal the package and take it to FedEx Office, Walgreens, or any approved FedEx location. You may receive a customer satisfaction survey 24 hours after your appointment. Suddenlinks cancellation policy is not customer-friendly, as you are charged a cancellation fee on confirming the cancellation. - I had to wait 7 days before an appointment was avilable. Well search for your dormant subscriptions, then offer to cancel them on your behalf. After you have chosen option 3 to terminate services on the Suddenlink Voice main menu, within 30 secs, Suddenlink should process your termination request, and your service should be disconnected. I told her I had no idea whose number that was and she apologized and said she'd change it in the system. You can email the site owner to let them know you were blocked. Community Phone is a landline service provider that is efficient, reliable, and consistent in providing service without hidden charges, expensive bundles, and contracts. Theme Scene is an independently owned cable TV & internet is comparison review resource. Television service for Residential and Business. The action you just performed triggered the security solution. If you dont want to deal with tiresome agents and salespeople over the phone or in-person, check out how effortless DoNotPays method is: It is as easy as one-two-three. Have your account information ready as they might need your contact info and details about the services you use. If you would like to keep your existing number when switching to Community Phone, please follow these steps: 1. In the the event you have an issue that is not covered within our service guidelines, we have. She asked me to confirm my address, which I read off the statment, and she said it was incorrect. I called Suddenlink at noon to see where the tech was. DoNotPay Can Terminate Your Suddenlink Subscription Instead of You, Type in Suddenlink as the service name you wish to cancel. Best deal on a Fiber future proof for suddenlink? This review was chosen algorithmically as the most valued customer feedback. loading loading LOADING Services Products New Membership FAQ My Account Track My Order Locations Safety & Support Blog Contact Us Services Popular Services Computers & Printers steps outlined below to contact Suddenlink. We rate TV and internet service providers based on price, speed, features, and bang for your buck. Next look at the account section, there youll see termination option in other to cancel your service. Need help? Review the available internet, phone, and TV packages. When You Suddenly Don't Care Anymore. , many of which have to do with billing issues. Do you really want How to Cancel Suddenlink Services on Your Own? Depending on the type of installation selected (standard vs premium): . I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. We had been up and watching for him since before 7:00am. Premium installation includes assistance with Wi-Fi configuration of up to 6 devices and hardwiring of 1 device (must be within 6 ft. of primary data equipment). If you see an outage in your area, Suddenlink is already working to resolve it. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Customers have filed Suddenlink complaints, many of which have to do with billing issues. Your {{appointmentViewSelected.APPOINTMENTTYPE}} appointment is complete. , you can count on this never happening again. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line Pricing, terms, and offers subject to change and discontinuance without notice. Invalid password, please complete all fields. Open a blank MS Word or Google Doc document. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. Before contacting them, items GetHuman-geri_vin may need: Visit a Suddenlink store to cancel in-person. Suddenlink has business customer chat and phone support (+1-855-270-5527). Subscribers have the right to cancel their service before the elapse of the contract. We strive to increase access to services to everyone who might need them but doesnt have the resources to hire a lawyer. Your account number or the phone number linked to your account, Answers to any super-secret security questions you put on your account. We are here to help and would be happy to check on your appointment for you. I then chose the "call you when you are next in line" option. To cancel your Suddenlink Subscription, follow these easy steps: 1. I called Suddenlink and told the automated system that I was having trouble with my internet. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. At the end of the call she said that someone would be in contact with me and read me a phone number (to contact me by) that was completely different from the one I gave earlier today, the one on our account, and the one I gave when making the original appointment. Just scheduled my Suddenlink Install appointment, Now for a modem / router. In addition to canceling Suddenlink, DoNotPay can help you demand your money back. 3. If this country worked with the sincerity and expertise of FairShake we would be in great shape! As a result of these, Suddenlink outclasses other cable networks when it comes to average speed. All times are central standard time (CST). Your third option is to allow us to cancel your Suddenlink subscription for you, which also happens to be the most straightforward, fastest way to do it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Call Suddenlink at 1-866-659-2861 and ask about your options. Log into your account. Log into your Suddenlink account. - Each representative that I spoke with assumed that I wasn't home or that I missed the technician's calls, and that I wasn't telling the truth. You can also renegotiate your contract with Suddenlink here to reduce your monthly bills. Cookie Notice Get online support for your cable, phone and internet services from Optimum. Example: Suddenlink chat 093019. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. We'll let you know when the technician is on the way. Suddenlink doesnt advertise a customer support email address and their reps told us there is no way to email them. Follow the IVR prompts to reach a customer service representative. If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. Read on to learn how to cancel a Suddenlink subscription and switch to Community Phone! Produce and print a label Click hereand type in your information. Has your service with Suddenlink left you disappointed? Pay your bill, connect to WiFi, check your email and voicemail, see what's on TV and more! After this process, you should receive a confirmation message that your account has been terminated. Save your document. She must have muted me instead because I could hear her entire conversation but when it was finished, she couldn't hear me at all and we tried to communicate for about 4 minutes before I gave up and hung up to call back. You can also call customer service on the phone . Suddenlinks recent glitches have made phone service anything but reliable for many of its customers. If youre moving to a new address, Suddenlink makes that easy for you. The first representative I was in contact with tried to reset modem and her software locked up. You will receive an email Lorum ipsum. {{appointmentRescheduledSelected.APPOINTMENTTYPE}}. If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. service has been completed, We're sorry. You do not need to be home for this pre-assessment. Call Suddenlink customer service at: 877-694-9474. Most internet/phone/TV providers have a customer retention department that will try to keep existing customers business with special deals, including lower monthly payments. Switch to Community Phone, a reliable landline service provider that connects to cell towers in your area, eliminating the need for an internet or copper connection. Have your account information ready as they might need your contact info and details about the services you use. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. These are specially designed for majorly cable TV purposes which have been embraced by some companies which Suddenlink is among to carry an uninterrupted digital data. VoIP-based phones do not work when there is a power outage, as the internet will be down. Get your disconnection confirmation email. "@jin_chateau Hello Jenn! Youre probably asking the question about How To Cancel Suddenlink in 2023 then follow this guide to avoid paying extra fees. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. I show no missed calls, there were 3 of us home. VoIP-based Suddenlink phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over the internet. Note: drop-box payments can take 23 days to process. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. Important reminders: An adult (18+) must be present for the full duration of the appointment. You'll then need to return your equipment by mail or in-person at a Suddenlink store. Our technicians will not install and set up: To be ready for your appointment, please be sure that: Once you schedule an appointment, you will need to be home during the time window. Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. Get your phone devices ready for the switchover and wait for the number porting to complete. ^Greg" Suddenlink uses VoIP to provide phone service. These phones may not work in rural areas and areas with poor internet availability. People need to know someone is out there to help! Will Suddenlink Let Me Pause My Subscription? Other customers have had serious problems with return equipment fees whereby they return the equipment but Suddenlink claims that it is not in an acceptable condition so they charge them. Several Suddenlink customers have reported hidden charges, expensive forced upgrades, and steep price increases. They are offering a 30-day money-back guarantee if youre not satisfied with the service you selected. (h) Deactivation. I cant say enough good about this company! SUPPORT. Check what Suddenlink customers have to say about their customer support. All of the downloads are safe from the vendor's official website. Dont even think of doing it via text. Confirm that your number has been ported successfully by making a test call. 6. Cancel Direct Line Auto-Renewal Before You're Charged Again! Next, please navigate to the account information section and click on it. Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. Feel free to drop us another DM for further assistance. The account can also be seen on any of your past bills from Suddenlink. Before you call Suddenlink Communications about an issue, try some basic troubleshooting. In response to the complaint, Suddenlink spoke with the customer on May 24, 2022, to acknowledge receipt of the complaint and apologize for any poor experience. Online chat support is open seven days a week from 9:00 a.m. to midnight. constantly changing schedule cannot plan anything outside of work. However, there are no legal ties to stop you from taking steps to cancel the Suddenlink service. Ask what hidden fees you might face as a result of cancelling your service. If you are not home, the appointment will be canceled, and you will need to contact us to reschedule. Since this technology depends on internet strength, it has proven unreliable over the years, negatively impacting call clarity and voice quality. How to Cancel Suddenlink With Just a Few Taps on Your Phone. , and they dont allow for any refunds or credits for partially used subscription periods. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. In addition to canceling Suddenlink, DoNotPay can help you. Another method to cancel Suddenlink services will cost you even more time and effort as it involves going to the nearest Suddenlink store. the company sets high demands on employees, there are only 4 levels of advancement . Suddenlink has become synonymous with rude and unhelpful customer support. There is a charge for service calls unless the issue is caused by Optimum equipment. On the other hand, it still has a service speed disadvantage when you compare it to fiber. Start Troubleshooter Or chat with us now to schedule. Optimum.net is compatible with a wide range of browsers. You can cancel via the following channels: Heres how you can cancel your Suddenlink service subscription on its website: Give a ring to Suddenlinks customer service on 877-694 9474 and request the cancelation of your subscription. ' for a real time update on when the technician is on the other hand, it proven! Another way to cancel in-person, negatively impacting call clarity and voice quality may receive a customer department. Before you call Suddenlink at noon to see where the tech was please follow these steps 1! Services you use mbps in my area any super-secret security questions you put your. Was avilable you selected customers neighborhood Suddenlink outclasses other cable networks when it comes to average speed provide service. Confirm my address, Suddenlink is already working to resolve it be added as well charges, expensive forced,... 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