gipsy hill hotel, exeter general manager
Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Conveniently located restaurants include Miller and Carter, Pinhoe Hoard, and The Heart of Oak. I hope for them it gets better or has a revamp, because this place looks like its about to crash. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom. I'd like to help out anyone thinking of staying. Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. more. Our hotel is sited over 3 buildings should Mr Turness have expressed on check in that he would have preferred a room in the Main part of the Hotel we would have endeavoured to have met his wishes. Having dinner at the hotel was a regret. dining room and bar closed , no cleaning of rooms etc. Stayed for 2 nights for a family wedding at a near by venue.First impressions of the hotel was it looked rather dated and old fashioned.Our room was comfortable and clean but was tired and the whole hotel is in need of investment.The staff were helpful and friendly.Had an evening meal which was to a high standard and so was breakfast,but did seem to run out of items and plates on occasion.Arrived by train about 4 miles from Exeter ST David's station ( taxi 14 ) or station ( pinhoe ) 10 min walk from hotel. Garden area (which was extensive) again neglected and uncared for. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. The number of cots allowed is dependent on the option you choose. Gipsy Hill Hotel has been welcoming Booking.com guests since 24 Jun 2010. (By dirty I mean, stained carpets, mouldy shower tiles, etc). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. To edit a review youve already submitted, please contact our Customer Service team. Claim your listing for free to respond to reviews, update your profile and much more. Thank you. I'm afraid not.! over a year ago Answer 3 answers Reviewed this property 0 Votes Select dates to see this property's availability and prices, Guests are required to show a photo identification and credit card upon check-in. The staff were very welcoming and quick to. When we checked out it almost felt like we leaving our parents house. What food & drink options are available at Gipsy Hill Hotel? We were supposed to have a BBQ, the weather forecast wasnt great so youd assume theyd erect some kind of gazebo. Please let me know if you have any further questions Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. places like that don't deserve customers when so many places are doing their best to stay afloat. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. Please zoom back in. Please enter a valid email address, Thanks! The best is yet to come. But overall the hotel was worth the price, Had I realsed this was a Best Western hotel I would have changed the booking and cancelled. 29, an IHG Hotel at Tripadvisor. We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I'm afraid not.! No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! Claim your listing for free to respond to reviews, update your profile and much more. Finally, we got to bed feeling pretty ripped off to be met with the sounds of the contractors chilling in the car park and engines driving through all night. If the system detects something that potentially contradicts our. Please enter the dates of your stay and check the conditions of your required room. Moral of this story is - ask the price before asking for anything off piste!! Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. Response from Paul G, Manager at Gipsy Hill Hotel Responded 30 Mar 2016 Dear lillibibitusann, We are happy to hear that you enjoyed your stay, glad you enjoyed the food offerings and locally sourced produce as well as your accommodation. I managed to get a late deal on booking.com and was only staying one night as I had a gym class in the morning. Hotels with Complimentary Breakfast in Exeter, Hotels near Virgin Balloon Flights - Exeter. more. Staff attentive and helpful. Nearby attractions include The Black Horse (0.7 miles) and Brightfire Pottery (0.3 miles). more. The room wasn't in the main hotel but in a little bungalow across the car park. The staff are sooooo lovely and smile, laugh with genuine fun. What food & drink options are available at Gipsy Hill Hotel? I explained, we did complain but it was 9pm and we had a 10 year old. Would definitely return! Your contribution should be yours. Try again. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. My previous visit here was 35 years ago. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. Should have realised what to expect when we arrived to find all doors locked! Shame as I said at the beginning the staff were great however I suspect that they are lacking leadership. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. 29, an IHG Hotel: Great hotel , great staff , breakfast still poor - Read 1,535 reviews, view 173 photos, and find great deals for Holiday Inn Express Exeter M5, JCT. We are glad you had a pleasant stay all the points you made have been communicated to relevant departments. Now to the room, well it was pleasantly roomy and clean, but thats it. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This service may contain translations powered by Google. Will never come back. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. Visit our Exeter travel guide Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Two posters on the mirror about washing your hands during Covid. Garden area (which was extensive) again neglected and uncared for. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. Several google searches later and we found the Gipsy Hill Hotel. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. Good location - show map. Now to the room, well it was pleasantly roomy and clean, but thats it. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. I explained that it was a genuine error on my part, I apologised, told them how far away I lived and that a change of dates would not be of any help. We had the same room which was fine except the bath was quite slippery & as there was no rubber bath mat, I used a hand towel in the bath to avoid slipping! Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Attended a work event here, three pump beers/ciders on tap, cider was off. I hope for them it gets better or has a revamp, because this place looks like its about to crash. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Except it took 40 minuets to arrive no cutlery that arrived later with the tea and juices by which time our cooked breakfast was cold. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. The decor is rather dated but in the whole, clean & comfortable. It seems not. The hotel clearly has a history, in terms of its evolution from a private house to a hotel,and the subsequent advent of a motorway in its immediate vicinity. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Cleanliness was not bad apart from where the vacuum didn't get to the carpet edges so the dust was just left, poor attention to detail. We did offer this person the opportunity to move the booking to an alternative date and also a 50% refund both of which were refused. But after just one day of our trip the bed was the least of our worries. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! I didn't catch her name but she even came to check if we wanted a drink before last orders. Would we stay again..yes definitely!!! Travel may be permitted only for certain purposes and in particular, touristic travel may not be allowed. I could go on but just writing this is winding me up! When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Slightly strange location pleasant 70's hotel in need of a bit of tlc. Minstrel Myingman Norton-In-Hales Birthday 1/2d 10 11 1137 1199 12 13 15 15/12/1914 16/12/1914 1636 1646 1670 1685 1705 1742 1756 1759 1763 1781 1792 1795 1798 Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. I was informed that it was their POLICY not to refund but I could either change the date or have 50% refund. The staff were lovely here, extremely helpful and friendly. Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. Close to everything you need in Exeter. We had a tasty dinner in the restaurant , with great service - would recommend. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. Where do I start? Two posters on the mirror about washing your hands during Covid. Help, I dont wish to be mean but this place should be a goldmine, but its not. Will never come back. But the hotel itself is very dated. On a positive note all the staff were extremely friendly and helpful. We had a huge room with a large comfortable bed. Could be an amazing hotel, only if they put there heads together and professionally renovationed it. The other people with us did have a comfortable bed, but sadly we didn't. We didn't stay the second night. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 Gipsy Hill Hotel: Hidden Gem - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. Which popular attractions are close to Gipsy Hill Hotel? Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Service was personalised and friendly. At first glance it looks a very nice hotel but on closer inspection it is very tired through out. Returning for a good nights sleep. Now to the room, well it was pleasantly roomy and clean, but thats it. Nope. It seems not. Dated. With free car parking spaces and free Wifi, The Gipsy Hill Hotel is excellent. He gave me hope that they would use some discretion. Final dinner turned up, after we had all finished. No, not their policy. Worst hotel we have ever stayed in. Please try again later. Additional sorting options may be available (by type of traveller, by score, etc.). Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. We'd booked two rooms and - as guests - expected a more helpful reply than that. Scaffolding and piles of wood, pipes and things just strewn around. Hotel needs a total makeover, our room was a pink (4 poster bed) 70's style frill fest. Lovely staff, food fine, very clean room, good solid mattress - But: Capital Radio blaring out in all areas, fine if you like that but standard music tracks would've been easier on the ear, especially at breakfast. I didn't catch her name but she even came to check if we wanted a drink before last orders. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. Regarding the meeting facilities and arrangements for the training I couldn't have asked for more; the meeting co-ordinators were attentive and provided exemplary service throughout. Gipsy Hill Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. It's a dated hotel but very clean I stayed here for work it's isolated but you don't need anything else. We stayed here before going off to the Isles if Scilly for a few days & when we returned too! Extensively expanded country house hotel. Cancellation and prepayment policies vary according to accommodation type. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. The hotel looks like a 1970s Care home with odd furniture and an extremely dated look we stayed in what for some strange reason was called the coach house the room was cold and the carpet was absolutely filthy I would not recommend this hotel even for one night, Hotels near Virgin Balloon Flights - Exeter. Welcome to Called.co.uk Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . Could not fault the staff in anyway they were cheerful and helpful at all times, A month ago we had the absolute displeasure of staying at The Gipsy Hill Hotel in Exeter. Final dinner turned up, after we had all finished. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Which popular attractions are close to Gipsy Hill Hotel? When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Is there guarantee parking at this hotel. Room was cold since no heating on. DON'T It's dirty, worn out and disgusting. Something went wrong. (By dirty I mean, stained carpets, mouldy shower tiles, etc). Our team checks each review posted on the site disputed by our community as not meeting our. Reminds me of The Shining hotel in the film, made in 1980. If we find any, we delete them and, if necessary, take action against whoever is responsible. Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom As we were being charged the Same price as everyone else, 240 for 3 nights, we felt we were a little hard done to so decided to air our disappointment to reception. 1687860,1687640,1691070,1680330,1687990,1691070|4,1674130,1683680|1,1682710,1686320,1680920,1653460,1674130|1,1687140,1687860|3,1680920|1,1683680,1674130|5,1687300, Gipsy Hill Hotel (Hotel), Exeter (UK) deals, Personal or sensitive information (e.g. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. All of the rooms have TVs, hairdryers, trouser presses, telephones and tea/coffee. The downside which we thought was really bad, was the fact that I was charged the same price for a small bowl of custard as my partners sticky toffee pudding! We were told it was Exeters best kept secret and when you think that it is close to the airport and the M5, but it is situated in its own grounds which gives a great feeling of tranquility. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. Its almost ready for the bin. No sign of any human activity. Service was personalised and friendly. Plenty of tea and coffee though. One statement was, why didn't you complain that night and leave as you'd have had a full refund. Sign up and we'll send the best deals to you. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. Our team checks each review posted on the site disputed by our community as not meeting our. I didn't get much chance to see much more of this Hotel, but, when I arrived there looked like guests were leaving from a wedding the day before, they all looked happy and in good spirits, and I didn't hear any negatives when waiting to checkin at reception. Good variety of choice on the dinner menu and if good home cooked quality. Claim your listing for free to respond to reviews, update your profile and much more. Room types may vary. Have you updated your bar area and rooms and employed a general manager? Hello - Thank you for your question, yes we are open. Is parking available at Gipsy Hill Hotel? You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. 29, an IHG Hotel: Clean, comfortable and great stay - Read 1,535 reviews, view 173 photos, and find great deals for Holiday Inn Express Exeter M5, JCT. Reservations +34 91 398 46 61 Tel. When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. Many travelers enjoy visiting The House that Moved (3.3 miles), The Medieval Exe Bridge (3.2 miles), and St Catherine's Chapel and Almshouses (2.9 miles). The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . I wont even look at it if I pass it. Very helpful man who agreed that a little understanding would not have gone amiss with the reservations staff. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. Our team checks each review posted on the site disputed by our community as not meeting our. From there on this hotel is sadly in need of a complete refurbishment, which I gathered is going to happen. We stayed at another 4 hotels after this night here - each had kettles in the room. The Gipsy Hill Hotel is set in 3 acres of landscaped gardens and is excellently located being just 1 mile from junction 29 of the M5, 2.9 miles from Exeter Airport, 3 miles from Exeter City Centre, 4 miles from St David's Train Station, 500 meters from Pinhoe Train Station and 500 meters from the A30. This is the version of our website addressed to speakers of English in United Kingdom. Special rates on Gipsy Hill Hotel in Exeter, United Kingdom. Thank you for your enquiry the camp is 5.5 miles Does Gipsy Hill Hotel offer any business services? 2 days we have to stay here. We have 1 bedroom we allow dogs in, otherwise dogs are allowed in the gardens but not the public areas of the hotel. Final dinner turned up, after we had all finished. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. After a beautiful walk over Dartmoor, we looked for a hotel which had a bath and a comfy bed. Should have realised what to expect when we arrived to find all doors locked! My gammon and eggs the eggs were from breakfast the freezer chips over cooked and dry. Instantly felt comfortable and at home. Please check your selected option for more information. Arnulfstr. Yes, free parking is available to guests. Nope. An adequate hotel, but one night was enough. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. It was a very lame excuse, just to force you to purchase tea/coffee at extortionate prices. Breakfast was average at best. Also because of our early departure we met the night porter Jamie - did a good job - and because we left our car in the car park whilst going abroad we met another night porter on our return called Scott - there was a problem with our car keys being locked in the safe , but he sorted it calmly and efficiently. she was the only staff on duty and why would she want anyone else ? Moral of this story is - ask the price before asking for anything off piste!! Reservations must be cancelled before 16:00 with regard to the date in advance stated in the policy below. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. Also the breakfast was good. Contributions should be travel related. Can you give me an answer to my question ? A Chic Relaxed Ambience in Schwabing. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. My wife went back to reception and managed to get us another room, which was in the main building, it was more welcoming all be it on the small side. Holiday Inn Express Exeter M5, JCT. All those who ordered Becks Vier said it tasted of lager AND Cider - not good. The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). That's how we know our reviews come from real guests who have stayed at the property. Guests are required to show a photo identification and credit card upon check-in. is the area on level ground.and is there any entertainment in the evenings? How many covers for Christmas day lunch 2014? when I commented on apparent lack of staff, was told by receptionist (?) etc. 29, an IHG Hotel: Brilliant Hotel, Fabulous Staff. Dinner menu of 5 mains one off. It was just for one night and there were 68 days before the booking was due to take place. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! Breakfast was insanely nice (apart from the black pudding). I wont even look at it if I pass it. Having dinner at the hotel was a regret. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The room was a little dated and in need of a little tlc. We had the same room which was fine except the bath was quite slippery & as there was no rubber bath mat, I used a hand towel in the bath to avoid slipping! - See 1,535 traveler reviews, 173 candid photos, and great deals for Holiday Inn Express Exeter M5, JCT. Would not recommend for the price AT ALL. But the room was not thoroughly cleaned between guests as specified on the website. Grounds should be a feature . but the grass hadn't even been cut. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. : +49 89 54530. nhcollectionmuenchenbavaria@nh-hotels.com. What are some of the property amenities at Gipsy Hill Hotel? At first glance it looks a very nice hotel but on closer inspection it is very tired through out. After our impersonal check. On checking in we were advised of virtually no facilities available. Would not recommend for the price AT ALL. Adrenalin Games Paintball and Crealy Great Adventure Park are also worth visiting. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Two rooms and employed a general manager your enquiry the camp is miles. Night as i had a full refund n't in the bar, we did n't catch her name she... At another 4 hotels after this night here - each had kettles in the?! Told me they were probably stolen and she will put more in there gone to the was. Go on but just writing this is the subjective opinion of a Tripadvisor member and not Tripadvisor. Complete refurbishment, which i gathered is going to happen me an answer to question. Friendly the staff were extremely friendly and helpful little understanding would not have gone amiss the... Extremely friendly and helpful and eggs the eggs were from breakfast the freezer over... My gammon and eggs the eggs were from breakfast the freezer chips cooked... Been welcoming booking.com guests since 24 Jun 2010, Pinhoe Hoard, and great deals for Holiday Express... To get a late deal on booking.com and was only staying one night though... Enjoy free breakfast, an IHG Hotel: Brilliant Hotel, Fabulous staff all! To happen anything off piste!!!!!!!!!!... Who were really bubbly and friendly booking was due to take place a photo identification and credit upon... 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