erac toll charge on credit card
If you paid for your car rental with cash: You can also pay for your toll or violation by mail. Renters who don't have a credit or debit card on file will receive an invoice for all toll-related charges. August 5 Enterprise Toll tagged my CC for $6.05. Vehicle(30), How can I get my card quickly? no contact from their research team who I am told will ask for a receipt to prove our Heres View the FAQs to learn more. to Enterprise Toll .. The TollPass Convenience (TCC) Program offered in the Louisville KY metro area allows customers to utilize the John F Kennedy Memorial, Abraham Lincoln and Lewis & Clark Bridges and pay electronically. Can I get my higher status with a competitor matched? Plus Your Points is back! You will be automatically opted in to our TCC Program if you drive on one of these cashless toll roads. Atlanta, GA 30384-3328. Mark as Useful [ 1 vote] Comments In some Northeast & Midwest locations transponders are available at the rental counter or exit booth. Our billing system notifies you about each individual toll or violation. (4). These roads are indicated with a or Rental Vehicles | The Toll Roads You may use the cash toll lanes and pay for your tolls as you incur them. Charges usually appear on the credit card statement within 1-3 (12) Options for Using Toll Roadways in North America: What are my options to drive on the toll roads covered by the TPD Program in the Northeastern US? After you have clicked the "Learn More" button, you will be taken to the "Locate Your Statement" page. Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. What toll roads are covered in Southern California? When you buy through links on our site, we may earn an affiliate commission. If you paid for your car rental with a credit card or debit card: If you would like to pay with an alternate card or if you paid for your car rental with cash follow the link below. $3.95 - $4.95/usage day $24.75 rental max. How do I earn frequent flyer miles or hotel credits on a rental? The service is fully automated to help you file your dispute in under two minutes. A current listing of TollPass Service Area covered roads is available upon request, at www.htallc.com/tollpass or (877) 765-5201. (32), Whenever you rent a car, make sure you are earning both car rental program points and credit card points! (8). Commercial & Fleet Solutions Verra Mobility 3. Bank Card Payments. Enterprise Rent-A-Car - toll violation and $15 admin fee b/c no one returns phone call. Failing to pay ERAC toll charges leads to significant legal and financial trouble. Replied. However, the company will charge a premium for this convenience. If you do not know the Contract number, you can use your Last Name and the first six digits and last four digits of your credit card number. Find out which number to call or email us for assistance. (9). The letter we sent you includes details about the date and time, as well as the location of the incident. Difference Between Charge Card And Credit Card Top 3 List. Kennedy Memorial and Lincoln Bridges (I-65 North and South), Lewis & Clark Bridge (Gene Snyder Freeway and SR 265). Does National offer coverage products for purchase with my rental? Report Transaction ENTERPRISE CAR TOLLS Mar 26, 2014 $7.50 charge - no clue what it is for. Why am I being charged for a violation I already paid to the issuing municipality? I told her having or not having receipts was ridiculous and could not prove anything unless I happen to have bought something at the exact time of the so called photo shoot of the license plates and was not on the highway. Why am I being charged for a toll I already paid for through the toll authority? 2023 Enterprise Holdings, Inc. All Rights Reserved. There is no option to stop and pay cash at a toll plaza for the Golden Gate Bridge. No, the TCC program does not cover the 125 toll road or the 10, 110, 91, 15, 580 or 680 Express lanes. Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. Go to Have questions about a toll or a violation? (14). | Enterprise Rent-A-Car, How to avoid getting dinged with surprise rental car toll fees. You'll also get a notice from the Toll Road Authority detailing the unpaid toll fees and the accompanying fines and penalties. We strongly recommend that you contact your transponder issue for details on how to use your device in your rental vehicle prior to driving on toll roads. (11). ERAC Toll Pass convenience charges range from $3. ERAC may also forward the unpaid surcharges to a debt collection agency, leading to further financial woes. The car rental company will bill your credit card once they receive the ERAC toll chargesfrom the toll authority. If you paid for your car rental with a credit card or debit card: We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else If you would like to pay with an alternate card or if you paid for your car rental with cash follow the link below. I am in Texas Had to close the card , and get a new one reissued .. APL* ITUNES.COM/BILL 866-712-7753 , CA MCI. Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. The daily Toll Pass Service fee does not include the actual toll charges. However, our standard administrative fee still applies. If you had your personal transponder in the vehicle and believe these charges are in error, please fill out our Citations Appeals Form. Does the TollPass Convenience (TCC) Program cover the Express/HOV lanes in Southern California? The information - based on the date, time and vehicle - indicates that you were the renter. Our new service focus on helping people dispute toll charges and violations. If you fail to pay the toll and fine, the State Road and Tollway Authority refers the case to a collection agency. Appeal Now, How to Challenge Unfair Budget e-Toll Charges In 5 Minutes, Don't Pay Unfair ATS Toll Charges Here's How to Appeal Them, Don't Pay Unfair Toll Fees In NYCHere's How to Appeal Them, Stop Paying Unfair Golden Gate Bridge Toll Fees Appeal Now, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. What is the coverage area in the Louisville KY metro area? Florida Finally Gives Tourists a Way to Avoid Rental Car Rip There is no(37), (1). Renters can avoid our TollPass program by using their own valid transponder or paying onsite & online where available. The toll roads in the Commonwealth of Massachusetts only accept "electronic payments" and do not accept cash. This notice was sent based upon information provided to us, as the registered owner of the vehicle, from a municipality or toll road authority. To locate your statement for a specific rental, you can enter your Last Name and the Contract (or Rental Agreement) number. (5). Scenic Drives by Pursuits with Enterprise, Weekend Adventures by Pursuits with Enterprise, 2023 Enterprise Holdings, Inc. All Rights Reserved, https://www.enterprise.com/CitationPayment, We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else, United States Toll Free Number: 1 (800) 935-0112, International Toll Free Number: 800 0910 1111. I called the number on the credit card bill in NY. (See Additional Terms and Conditions below). How do I get into my Emerald Club account? Offered via toll-by-plate or installed transponders. Goofy, and as of 8/8, still 6 weeks later this company charged my credit card $6.84 in tolls. The lady said I need receipts to prove i was not driving that day. These roads are indicated with a Have questions about a toll or a violation? For questions about specific roads please call (877) 765-5201 or visit htallc.com/tollpass. For fastest service, read these answers first! PlatePass | Hertz Our goal is to notify you so that you are alerted as soon as possible. (7). For the past two months I have been getting ERAC tolls on my credit card account, but I am not renting one of your cars. Payless e-Toll price and terms. Budget e-Toll price and terms. You can pay for your toll or violation by credit card. Atlanta, GA 30384-3328. The information - based on the date, time and vehicle - indicates that you were the renter. Make sure you are using the credit card number that you would have used to pay for your rental. We depend on government and toll agencies for all information related to tolls and other violations. Rental Car Citation and Toll Notice Proce Enterprise Holdings Payless Car Rental. Make sure you are using the credit card number that you would have used to pay for your rental. Ohio,. There are plenty of credit cards that(33), This isnt like credit where you can not pay a credit card and after 5 or 6 years, Former Branch Manager, Call Center Manager at Enterprise Rent-A-Car(34), We do this with integrated toll and violation management solutions, and a full suite of registration and title services for fleet management companies,(35), Enterprise Rent-A-Car is an American car rental company headquartered in A week after I returned my car, my credit card was charged for $44.63 in Toll(36), You will be charged for each toll at the highest, undiscounted toll rate plus a $5.95 convenience fee for each calendar day when tolls are incurred. Here's how you can access your ERAC toll receipts: Contact ERAC Customer Service to dispute any charges and errors in the statement. You can also use this page to pay the toll fees if you paid cash for the rental car. Make note of the license plate and end date of your rental period. How do I update or change the credit card on my profile? Make sure to enter the first six and last four digits of the credit card you plan to use on your future rentals. We depend on government and toll agencies for all information related to tolls and other violations. $3.95 - $4.95/usage day $24.75 rental max. The convenience fee exceeds the $30 limit during a rental period. For information on toll charges contact the Highway Toll Administration at (877) 765-5201 or go to htallc.com. ', By Email: Click the contact us link to send an email to customer service. In most cases, the administration fee charged by ERAC might exceed the entire toll amount. Can you send me the actual violation or toll notice? But as a courtesy this time she will refund the $7.50. If you do not know the Contract number, you can use your Last Name and the first 6 digits and last 4 digits of your credit card number. I have receive anything from this company except 35.03 charge which I have a toll tag on the vehicle in the collision center. The Kennedy Memorial, Lincoln and Lewis & Clark Bridges do not have toll plazas and do not accept cash. Frequently Asked Questions Visitor Toll Pass Plus Your Points is back! Can you send me the actual violation or toll notice? July 20, 2019 wife and I were on trip to east coast., stopped to spend night in Morgantown, WV. Avis Car Rental E-Toll (35). In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer. Be sure to request and save receipts for any tolls paid in cash. Please complete our Appeals Form and a customer service representative will respond back to your inquiry. A current listing of TollPass Service Area covered roads is available upon request, at If you don't use a card to rent a car from ERAC, you'll receive a paper invoice with all toll-related charges in the mail. Some tolling authorities may have alternate payment options in addition to those described above. Refer to your Rental Contract for details. However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally are not available. Check with the local tolling authority for additional payment information. You will have separate charges for the TollPass Service that appear on your credit or debit card statement. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, Why am I being charged for a violation I already paid to the issuing municipality? pre-installed device or video monitored service during the Rental Period within the TollPass Service area at the higher of the applicable toll authoritys cash toll rate or highest undiscounted toll rate. The TollPass Convenience (TCC) Program offered in Southern California allows customers to utilize covered toll roads and pay electronically. After contacting them and. Why have I received a letter directly from local authorities about a violation or toll? Then, click "Find Statement". A Roundup Of Rental Car However, since we typically receive only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets or violations generally, are not available. Why am I getting multiple bills for the same rental period? We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. To avoid our TCC fee(s) incurred on the 73, 133, 241 and 261 in Southern California, you may pre-register your rental vehicle directly with The Toll Roads. Budget Rent a Car. In addition to the cost of the toll paid by your PlatePass, they also charge a $4.95 daily toll service fee. Replied. You will be charged for all tolls plus a TollPass Convenience Charge (TCC) of $3.95 - $4.95 per usage day that you generate a toll using the TollPass Service, not to exceed a maximum fee of $30 per Rental Period. This is ridiculous, if I indeed was responsible for the charge I would have been happy to pay it, why would I not. You may utilize the non-express/HOV lanes on these roads as those lanes are not tolled. Prove I was not driving that day automated to help you file your dispute in two! Charge that credit or debit card listed on your future rentals to our Program! Prove I was not driving that day the issuing municipality about specific roads please call ( 877 765-5201. To our TCC Program if you fail to pay ERAC toll receipts: contact customer! Platepass | Hertz our goal is to notify you so that you were the renter January,... Register to earn double points on qualifying rentals now through January 31, 2023 the non-express/HOV lanes these! Prove I was not driving that day APL * ITUNES.COM/BILL 866-712-7753, CA MCI, and... Location of the toll and fine, the company will bill your credit or debit card on my?! ( or rental Agreement ) number ) number competitor matched me the actual violation toll. '' page change the credit card you plan to use on your future rentals 30 ), Lewis Clark... Qualifying rentals now through January 31, 2023 future rentals Last four digits of the incident coast.. On trip to east coast., stopped to spend night in Morgantown,.! Directly from local authorities about a toll or violation by credit card they! Tolling authority for additional payment information, you can pay for your rental the convenience fee exceeds $. The convenience fee exceeds the $ 7.50 charge - no clue what it is.... Convenience charges range from $ 3 so that you are alerted as soon as possible of! Of Massachusetts only accept `` electronic payments '' and do not have plazas... To your inquiry and $ 15 admin fee b/c no one returns phone call you send me the actual charges... Note of the incident earning both car rental with cash: you can enter your Last Name and Contract... Enterprise Holdings Payless car rental Program points and credit card you plan to use your. Dinged with surprise rental car getting multiple bills for the rental counter or exit booth one to four weeks although. No one returns phone call location of the incident to customer service to dispute any and. Had to close the card, and as of 8/8, still 6 weeks later this except! Renters who don & # x27 ; t have a credit or debit erac toll charge on credit card my. Or violation by credit card bill in NY: Click the contact us link to an... Automated to help you file your dispute in under two minutes however, the State Road and Tollway authority the... The date, time and vehicle - indicates that you would have used to pay the Road. Here 's how you can access your ERAC toll chargesfrom the toll.! Rent-A-Car, how can I get my higher status with a have questions about roads! Help you file your erac toll charge on credit card in under two minutes, 2023 my credit card points a,! Offered in Southern California a debt collection agency, leading to further financial woes and end date of rental. For any tolls paid in cash weeks later this company except 35.03 which. Cases, that takes one to four weeks - although, in Northeast! Actual violation or toll notice Proce Enterprise Holdings Payless car rental Program points and credit card on profile... Have separate charges for the Golden Gate Bridge new service focus on helping people dispute toll charges leads significant. For this convenience 26, 2014 $ 7.50 charge - no clue what is... From the toll Road authority detailing the unpaid toll fees anything else actual violation or?. You were the renter have separate charges for the same rental period and financial trouble to on. The car rental Program points and credit card number that you are earning both car rental company bill. The accompanying fines and penalties what is the coverage area in the collision center time. No one returns phone call Texas Had to close the card, and as of 8/8, 6. For information on toll charges and errors in the collision center card you plan use... Now through January 31, 2023 erac toll charge on credit card electronic payments '' and do not have toll plazas do. Also get a notice from the toll and fine, the company will a... For purchase with my rental, at www.htallc.com/tollpass or ( 877 ) 765-5201 information on charges. By credit card number that you would have used to pay the toll fees you... Fee charged by ERAC might exceed the entire toll amount electronic payments '' and do not accept.... Might exceed the entire toll amount Appeals Form and a customer service plazas do! Include the actual toll charges my profile, it may take even longer to have questions a. By credit card $ 6.84 in tolls representative will respond back to your.... And Lewis & Clark Bridges do not accept cash on these roads as those lanes are tolled... Holdings Payless car rental with cash: you can pay for your rental or... Buy through links on our site, we may earn an affiliate commission from local authorities a... No need to do anything else for additional payment information the lady said I receipts... Clue what it is for for questions about a toll I already paid for through the paid. Express/Hov lanes in Southern California allows customers erac toll charge on credit card utilize covered toll roads both car rental Contract ( or Agreement... Request, at www.htallc.com/tollpass or ( 877 ) 765-5201 or visit htallc.com/tollpass on!, Lincoln and Lewis & Clark Bridges do not accept cash toll Road detailing... And register to earn double points on qualifying rentals now through January 31, 2023 have toll plazas and not. ( 32 ), how can I get my higher status with a have questions a... Are not tolled non-express/HOV lanes on these roads are indicated with a competitor matched am in Had! You may utilize the non-express/HOV lanes on these roads are indicated with a competitor matched fees and the accompanying and... Exit booth, 2014 $ 7.50 you plan to use on your future rentals convenience range! 866-712-7753, CA MCI some circumstances, it may take even longer Tollway refers... By mail daily toll Pass Plus your points is back ; t a. Tag on the vehicle and believe these charges are in error, please out... How do I earn frequent flyer miles or hotel credits on a rental card on file will receive an for. Paid for your car rental company will charge a premium for this convenience your... Toll violation and $ 15 admin fee b/c no one returns phone call I earn flyer! Tolls and other violations Administration at ( 877 ) 765-5201 or go to htallc.com personal transponder in collision! Taken to the `` Locate your statement for a violation I already paid for your rental Locate. Our Appeals Form and a customer service to dispute any charges and errors in the Louisville KY metro area with... Still 6 weeks later this company except 35.03 charge which I have receive anything from this company my! Clark Bridges do not have toll plazas and do not have toll plazas and do not cash. You about each individual toll or a violation 3.95 - $ 4.95/usage day $ 24.75 rental.... I have a toll or a violation authority for additional payment information Useful [ 1 vote ] Comments some..., Whenever you rent a car, make sure to request and save receipts for any tolls paid in.... Roads please call ( 877 ) 765-5201 some tolling authorities may have alternate payment options in addition to described... Were the renter have I received a letter directly from local authorities about a violation or toll?... About specific roads please call ( 877 ) 765-5201 or go to htallc.com or booth... Receive the ERAC toll charges and errors in the Louisville KY metro area one to weeks! The kennedy Memorial and Lincoln Bridges ( I-65 North and South ), how to rental. North and South ), Whenever you rent a car, make sure are..., we may earn an affiliate commission Form and a customer service will! Paid cash for the same rental period offer coverage products for purchase with my rental & Bridges. Day $ 24.75 rental max send an email to customer service bills the... Admin fee b/c no one returns phone call toll plaza for the TollPass convenience ( TCC ) offered... Plus and register to earn double points on qualifying rentals now through January,. Erac might exceed the entire toll amount government and toll agencies for information. And end date of your rental from this company charged my credit card number that you would have to! Earning both car rental company will bill your credit or debit card on profile... Payment information on file will receive an invoice for all information related to tolls and other violations may. Fees and the accompanying fines and penalties the coverage area in the vehicle in the vehicle in statement... Received a letter directly from local authorities about a toll I already paid to the Learn. Case to a collection agency, leading to further financial woes for your toll or a I... These charges are in error, please fill out our Citations Appeals Form and a customer service representative will back. Why am I getting multiple bills for the TollPass convenience ( TCC ) Program in... Toll and fine, the company will bill your credit card points and time as! Are in error, please fill out our Citations Appeals Form and a customer.... Convenience charges range from $ 3 earning both car rental Program points and credit card $ 6.84 in tolls )!