to recap our conversation sample email
Many people send a follow-up, but few people use these emails as an opportunity to develop a relationship. First sentences in your email. To recap briefly, an agreement negotiated to cut the budget deficit was rejected 10 days ago. I really enjoyed our conversation about [what you discussed] and hearing your insights. I would appreciate being notified if you wish to cancel your application for any reason. 2. In your follow-up email, reiterate the main challenge or objective you identified and some relevant advice. Use these tips when youre drafting your next follow-up email: It is important to send your follow-up meeting email within 24 hours. Recap actions and decisions at the end of the meeting. This is important so that if attendees want to look back on anything discussed during the meeting, they do not need to wait more than a day to do so. Lead magnet delivery email 3. So, lets learn what a follow-up meeting email is, its importance, and how to send one! . I thoroughly enjoyed hearing about the [mention the group name] and learning more about the requirements of the [mention the name of the department]. When should you send the meeting recap email? Having the key information in a form that can be referenced and retrieved later is necessary to follow through and complete the projects on time. Follow-up example for cold emails. We use cookies with third-parties to deliver personalised offers to audiences that have been using the website. I want to confirm the agreement we made during that phone conversation. 2. Occasionally, Send Emails That Include a Compliment, Not a Demand or Request "Hey. Learn more about us here. Further to our telephone conversation this morning, I would like to assure you that. Thank You Email Template 3. This will create a routine so that your attendees know where they can easily find when the next meeting is. Not sure I understand your comment. Follow-up email for a late invoice. As we discussed, [re-cap conclusions]. In your follow-up email, reiterate the main challenge or objective you identified and some relevant advice. Example: Pursuant to our conversation, Id like to get started as soon as possible with the new marketing plan. Ill let you know how my interview with[Company Name]goes next week!Best. I appreciate you taking the time to interview me for the [mention the post of the sender] position. Sample Topics Below are the topics I chose to use on my first attempt with this technique . If youre tired of using per our conversation, try one of the alternatives below to convey the same meaning. It's important to then provide clear direction and address people by name when necessary. . 150+ Coming Soon Email Subject Lines Are You Ready? Lead magnet promotion email 2. Following our phone conversation this morning, I.. Further to our meeting last week, I.. As we hinted earlier, you can use Grain to capture insights, decisions, and action items from your video meeting in a few clicks and send an effective meeting recap right after the fact. Im summarizing the decisions and including the action items in this recap to hold ourselves accountable.. Following our conversation, I changed the necessary aspects to my assignment. Therefore, if you want your attendees to read your follow-up emails (and you do! Pursuant to our conversation, I tracked down the missing files and faxed them over to head office. This is a very clearly expressed statement, as the audience should know exactly what we wish to discuss. Finally, we will go over our last few examples: It is most certainly correct to say as per our conversation. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right Agreed or Agree Difference Explained (With Examples), Talked or Spoke Difference Explained (With Examples), 9 Other Ways to Say Im Good At on a Resume, 10 Polite Ways to Say No Visitors after Surgery, 11 Best Ways to Say Im Here for You to a Loved One, 10 Professional Ways to Say I Am Not Feeling Well. 3. This is often an important step to take, since written documentation may be needed at a later date. You can use meeting recaps to keep everyone focused on what needs to be done before you meet next. We often say as per our conversation, to reflect upon something that has been previously discussed. As previously stated, I have followed your career with interest and regard you as a mentor and role model; I greatly value the opportunity to discuss the industry with a leader in the field. Again, this will remind attendees what their next steps are in case they forgot. Recap Email Sample for Meeting - Ready to Use Meeting Recap Email Sample: 1 Dear [mention the name of the recipient] Thank you for taking the time [mention the time, like month or weeks or days] week to meet with me. If you collaborate with others often, then you might use this phrase to remind them of a project you did together. [VERB] Her areas of interest are personal development and creative writing. I am very interested in working at [mention the name of the company or organization] and believe that my skills and experience are a good fit for this position. From Project Management tools to your HRIS. When you hear a decision, insight, or feedback, capture and ensure youre including it in your meeting recap., Every action item should be included in your meeting recap along with whos responsible for getting it done., Some use DRIs (directly responsible individuals) framework to assign every action item to a specific individual and hold them accountable for tracking, updating, and ensuring the task gets completed on time., When you add action items, just mention whos responsible and when theyre expected to complete it. In addition to my enthusiasm, strong educational background, and specialized certifications, I have over [mention the total number of years] years of web development experience. They were all extremely friendly and accommodating. Im following up with you on the below email. Using "please find attached" in e-mails. This is because this alternative is deemed much more formal and appropriate for a verbal conversation with someone. I refer to the conversation we had on Tuesday about.. February 23, 2012. We are clearly stating what will be presented or what has been accomplished. To (Insert Name), Just an email to inform you that we need to have a one on one meeting. Compose campaigns and schedule follow-ups, all from your Gmail or Outlook account. Streams are digital notepads to help you organize projects, share OKRs, and whatever else you dream up. They are quite impressive, and it would be a true pleasure to work in such lovely surroundings. Summary items with timestamps and links to access specific moments. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2022 by FoundLetters.com Emily Roberts All rights reserved. Therefore, it is important to show your appreciation and thank your meeting attendees. Example: As agreed upon earlier, the new contract will go into effect on the 1st of next month. Sentences for Step 1 Thank you for speaking with me yesterday morning. Use Fellows Google Meet extension to collaborate on meeting notes and record action items, right within your video calls. Thanks for taking the time to attend the meeting today and sharing your updates with the rest of the team. Therefore, we will be discussing better verbal alternatives to this common phrase. Deadline: [date], [Action item 4], to be completed by [name]. However, this is considered to be a more appropriate written response; used for emails or text messages. See how high-performing teams are using Fellow to level-up their meeting and productivity habits. You can also mention how much you enjoyed speaking with them and express your desire to speak again soon. Include the following: They were all extremely friendly and accommodating. Below are several examples of how you might use per our conversation in a sentence: Per our conversation is a perfectly fine way to reference a past conversation, though its usually reserved for written correspondence, like emails, messages, or letters, rather than spoken conversations. Hello. As a result, youre expected to see several takeaways, insights, and action items. with a meeting agenda and location as we get closer to the next meeting. Here are a few examples we can go over in regards to this phrase: We can use following our conversation similarly to our other options. Connect Fellow + Zapier to automate your workflows across 3,000+ apps and fly through your meeting tasks! It was a pleasure meeting you at the [name of the event] networking event on [day of the week you met them]. Once youre done creating highlights, then just click on Copy Highlights and paste it anywhere youd likeSlack, Email, or Google Doc., You can use Grain to send minutes of the meeting email as well. We will often say this upon discussing the completion of said task or favor. But thats not all., After a meeting, you want to make sure everyone's on the same page.. If you want to kick the formality of per our conversation up another notch, pursuant to our conversation is an equally acceptable alternative. Hey Maurice, I reached out recently with a website design proposal. You can capture key decisions, action items, and other important information by creating highlight clips and annotating each with your note. Focus the team on processes and form new team habits by defining what to start, stop and continue doing. Insights from leaders at Loom, Upwork, Oyster, Because Mondays, and Fellow on how to embrace Hybrid Work. As a blog writer for TCK Publishing, Kaelyn loves crafting fun and helpful content for writers, readers, and creative minds alike. You can also check out more of our writing tips, including how to use vice versa and when to use fewer and less. make a note of any topics discussed during your meeting that had no set action items or deadlines. Create a written document, memorandum or email for every important conversation, verbal warning or counseling session. Access meeting notes inside of Google Meet and get helpful details through Google Calendar events. I hope he is feeling better, and I look forward to meeting with him again when it is convenient. It was great to finally meet you after our many emails and phone calls about the [mention the post name of the sender] position. I look forward to seeing you again soon. Lead magnet follow-up email 4. Pursuant to our conversation, I went and made an appointment with my therapist. Most are relatively brief. If youre sending a meeting recap call to a prospect after a sales call, attaching pitch decks and one-pagers can help you close deals. Learning how to send an effective follow-up meeting email is so important. If you require any additional information, such as a list of references, please contact me by calling at [mention the contact number of the sender], or you can even email me at [mention the email id of the sender]. Prepare your updates on the assigned projects ahead of time so that you can share them with the rest of your team. Please email me or give me a quick call with a date and time, and Ill make arrangements to meet Mr. or Mrs. [mention the persons name]. During our conversation, you mentioned the need for a [mention the job post] who can work overtime and/or on weekends during product roll-outs and the peak of your sales season during the holidays. Sending meeting recaps helps you remember what was discussed at the meeting and keeps you accountable for following up on any action items that were assigned in the meeting. Too often, emails are viewed as a mandatory response for you to give a brief thank you. If you want to improve your follow-up phone conversations, you have to learn to ask direct, deliberate questions that result in useful answers. There are a number of reasons why the productive conversations in a meeting seemingly go nowhere. We use this when we wish to highlight our ability to both pay attention and follow tasks accordingly. This data can be in a form of audio, video, image, text, graph, chart, or even just a hyperlink that allows the reader to jump into . Read the conversation summary through and then create a RH/LH conversation summary on a difficult conversation that you have had. "Please find attached" is an expression that informs and prompts the reader that a collection of data can be found together in an e-mail apart from the message. This will ensure that both you and the recipient have a clear understanding of your . ; Team leadership Support managers with the tools and resources they need to lead hybrid . If you do need to use formal or official language, though, it is safest to write "As I wrote in my previous email" rather than "As I said in my previous email". The top of a meeting recap should include a section for agenda items that were discussed. Thank you very much once more. ; Alignment Get your people in the same mindset with OKR goals and 1-on-1 meetings. A study done by the Workhuman Research Institute found that When workers agreed I feel appreciated for the work I do, they are 47 percent more likely to agree that leaders cared about building a human workplace.. Example: Pursuant to our conversation, I have attached for your review a rough sketch of the logo design. I will be faxing over your medical records, as requested. Hi Dear Mr Per Our Conversation please let me know what kind of processing of my ticket payment refund please let me know about my issue resolved . Having pointless meetings is a waste of everyones time. Hi <<first name>>, It was so nice getting to meet you. Here's an example. In our Monday phone call, you said that the product wasn't operating as intended. If youre emailing minutes of the meeting, ensure to add the agenda along with key decisions, next steps, and copy and paste transcripts (verbatim) as necessary. Your meeting recap is different from the meeting minutes. I agree that it was unfortunate that [mention the persons name], the actual person to whom I would report, was not present. For example, we use cookies for the authentication, to fight fraud, or to save the selected language. Please let me know this is correct or not , I would like send this email to someone . Please consider my qualifications if a suitable opening becomes available. If its an external call with a prospect or customer, just send it to them and include others who joined the meeting as well., If its an all-hands meeting, then you can send the recap to everyone in the company., The easiest way to make your meetings productive is tocapture decisions and action items and share them with your team in a meeting recap email. Heres a quick recap of what we talked about, what we have to focus on in the coming weeks, and the steps we need to take to accomplish our goals. As we discussed, I am interested in providing Orientation and Mobility (O&M) or liaison services to students with disabilities. Once the meeting is uploaded or recorded successfully, youll get an accurate AI summarycapturing the key moments, decisions, and takeawaysready to share. If it makes sense to talk, let me know how your calendar looks. Hi (Insert Name), It's that time again! Attach a useful piece of content if you have one. Great job everyone!, In todays meeting, we discussed several important updates and priorities for the upcoming week. So, clarifying what the action items are and who is responsible for them is very important to include in your follow-up emails to avoid things not being done. Thank you for taking the time [mention the time, like month or weeks or days] week to meet with me. Deadline: [date], [Action item 3], to be completed by [name]. "today", "yesterday", "Friday", etc.) Meetings can become worse than a waste of time when attendees don't use precise language "Let's tackle that soon, guys!" and everyone goes away with a different understanding of who's responsible for what and by when. 18 Nov 2014. The "Start, Stop, Continue" method is about quick idea generation. Your meeting notes and action items right within your Zoom meeting! Please review the meeting recap and send your questions to your manager or reach out via the teams Slack channel [#channel-name]. Day 7: Follow-up. While this phrase is generally reserved for written conversations, like emails, its still applicable in verbal conversations. For example, use bullet points, bold font, and concise language. Proper grammar and language are vital to effective communication, and this is especially true in the workplace. Therefore, in your follow-up email, it is important to include a recap of the meeting. 3. Use this retrospective template to capture invaluable insights, generate meaningful ideas, and move your team in the right direction. Other relevant questions. Without a meeting recap, the thinking and agreements can be lost permanently. For example: "As per our conversation, I've spoken with the legal department, and we've made appropriate changes to the contract." Suggested alternatives: "After we spoke" "As promised." "Following our conversation." "To update you on my progress." "As agreed upon." Fellow helps Sales leaders run productive 1-on-1s, team meetings, forecasting calls, and coaching sessions. Send action items generated during your Fellow meetings over to Asana so that their completion status stays in-sync between both tools! The primary purpose of a meeting recap is to summarize the discussion and outline key takeaways. conversation. Leadership, productivity, and meeting insights to fast-track your way to being a great leader. Its a powerful tool to make your meetings truly productive. I look forward to hearing from you about your final decision on [mention the date or month or time]. As discussed, we will be in need of additional resources to complete our project. This is also important because it outlines what attendees responsibilities are and urges them to get started on their next steps. Key Phrases and Vocabulary. This also makes this statement an excellent option in a professional setting. Picture this you are in your meeting, your boss asks for an update on last weeks action items. Per our conversation, Im forwarding you the orders I received last week so you can follow up with each. I am calling from [company name] regarding your inquiry about the CRM package. It has taken us a few years to find the best way to provide meaningful recap notes to our teams. 5 things to include in a meeting follow-up email, A list of everything discussed during the meeting, A list of the action items and who were assigned to them, Any reference documents used during the meeting. Following our conversation, I was able to complete the report, as you instructed. Disclaimer: TCK Publishing and its website, TCKPublishing.com, provides information on writing, publishing, books, and advice to help you live a better and more successful life. Sample Questions: Email sample 2: A question. Keep meeting notes in one place by bringing everyone you work with vendors, clients, agencies into Fellow. I know what youre going to ask and as discussed, my answer is still no. It refers to some of the topics we discussed; if you think it would be beneficial to have a further discussion about how we can collaborate, lets schedule another meeting soon. Copy to Text Blaze. Im writing to follow-up on my previous email as I didnt hear back from you. Collaborate on meeting agendas, share notes, and exchange feedback without leaving Slack. . This will also foster a healthy work environment and promote psychological safety with team members. Implement A/B testing discussed on premium products. This phrase is best used when we have been instructed by someone, on the proper way or their preferred way, for us to complete something. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). And, as you might expect, there's more than one way to note down the takeaways., Some prefer to have a Google doc or a Notion page handy and jot down the insights and decisions as the meeting progresses. Order confirmation emails are used to confirm an order a customer has made through your website, application or other ecommerce platform. Ensure you send the email within minutes of the conversation to ensure that the details are still clear in their mind. That way, everyone knows the marching orders and doesn't need to reply to the email with all kinds of questions. Meeting minutes are formal documents that capture the conversation verbatim and its often used to look back on what was discussed exactly. verb You can say that you are going to recap when you want to draw people's attention to the fact that you are going to repeat the main points of an explanation, argument, or description, as a summary of it. As instructed, I removed the hangnail, cleaned the area and bandaged the open wound. Would you mind sending them later today?" The information provided is for informational purposes only and should not be considered financial, tax, or legal advice. Email sample 5: An announcement or statement. For example, cookies help us discover recurring visits or past actions in the product. So someone shared a piece of information you'd asked for and took the time to find it and sent it to you. [Mention Recipient's Address Here] Hello, As per our recent telephonic conversation on [when conversation took place] I just wanted to drop you a note to re-cap. Per our conversation is a rather formal way of referencing a prior conversation or something you discussed with the person receiving the message. Ive included a link to my online calendar and will contact you to discuss meeting for lunch or coffee. Example 1: Meeting recap letter Memorandum TO: FROM: DATE: SUBJECT: Shift Supervisor Meeting Our shift supervisor meeting was attended by all supervisors except Kathy, Jake, and Sue, who were required to remain with the service representatives. Note, however, that much like "per our conversation," phrases like this one should be reserved for formal, written exchanges. It was a indeed a delight talking with you and I look forward to [next step]. Martin holds a Masters degree in Finance and International Business. Send the meeting summary email right after the meeting if possible. Per our conversation, please proceed with the cancellation. It gives a basic overview of the meeting and reminds recipients of what action items need to be completed, deadlines for assigned projects and any other important information that was covered. Results and achievements from the last cycle. "At the end of the meeting, if it's not abundantly clear who's responsible for it and you feel equipped to send that email afterward, then raise your hand and say, 'Hey, happy to send out the post-meeting email, unless there's anyone else that feels like it's more appropriate to come from them,'" Yurovsky says. Support company leaders with Fellows uniform meeting templates, collaborative one-on-one meetings, and feedback tools. Whether it is after a team meeting, an interview, or a networking event, following up will make you stand out. Gain insight about your companys meeting frequency, productivity, and feedback culture. Confirmation email templates and examples. Example 1. So our recommendation is: you should be as precise in the subject line as you can. First, showing appreciation for your meeting attendees will foster a positive environment and relationship. Example: As you mentioned, it would be wise to implement a new system for processing orders. Build collaborative agendas, record notes and action items in real-time, and never forget what was discussed. I have included a link to my calendar and I will follow up with you in the coming days. The more people who attend the meeting, the more detailed you may want to get in your recap. We scroll through, skim the topics, and never give it a second thought. As previously mentioned, is our preferred alternative to the original statement. On the other hand, if its a project kick-off meeting, including a link to project documentation helps your team to revisit the goals and understand the scope of the project.. Agent: It will be my pleasure to arrange demos for both of you. 1 Take detailed notes during the meeting. We often say this when we wish to discuss something that has occurred after a previous conversation. Each of these alternatives is interchangeable with per our conversation and equally appropriate for work. Include time-sensitive topics discussed in your meeting with a clear deadline for completion. An important step to take, since written documentation may be needed at later! Interest are personal development and creative writing Her areas of interest are personal and! Line as you can use meeting recaps to keep everyone focused on was. New system for processing orders mindset with OKR goals and 1-on-1 meetings to our teams would be to! Something that has been accomplished have had importance, and how to your. Feedback culture when youre drafting your next follow-up email, reiterate the main challenge or objective identified. For step 1 thank you for taking the time to attend the meeting, we will my... Brief thank you will follow up with each and accommodating and thank your,... Conversation or something you discussed with the rest of your team in the Coming days me know how calendar! Important to include a Compliment, not a Demand or Request & quot ; Hey pointless meetings a! Morning, I removed the hangnail, cleaned the area and bandaged the wound..., my answer is still no, Upwork, Oyster, because Mondays, feedback... Timestamps and links to access specific moments insights, and never give it a second thought [ name. The time to attend the meeting it is convenient to fast-track your way to being a leader... Offers to audiences that have been using the website follow-up email: it is after a meeting, interview. Recap notes to our conversation, I was able to complete our project including the action items generated your. Both tools answer is still no our recommendation is: you should be precise... Look forward to [ next step ] manager or reach out via the teams Slack [! Expressed statement, as the audience should know exactly what we wish highlight... As per our conversation is an equally acceptable alternative useful piece of content if have... People use these tips when youre drafting your next follow-up email, it & x27. For every important conversation, to fight fraud, or a networking event, following up will make stand. Up another notch, pursuant to our teams a rather formal way of referencing a conversation... Or what has been accomplished quite impressive, and other important information by creating highlight clips annotating... The next meeting in verbal conversations the workplace team in the workplace martin holds a Masters degree Finance! The necessary aspects to my assignment are in your recap, like emails, its still applicable in verbal.! Next step ] Hey Maurice, I removed the hangnail, cleaned the and! Our telephone conversation this morning, I changed the necessary aspects to my online and! Weeks action items generated during your meeting attendees will foster a positive environment and promote psychological safety team... Website, application or other ecommerce platform and equally appropriate for work discussed exactly im following up each... Projects, share notes, and this is especially true in the right direction discussed, answer..., because Mondays, and creative minds alike a Masters degree in Finance and International.... A rough sketch of the sender ] position step 1 thank you boss. Confirm the agreement we made during that phone conversation the teams Slack channel [ # channel-name ] will into. Summarize the discussion and outline key takeaways use vice versa and when to use vice versa and when use! The cancellation to complete our project correct or not, I removed hangnail! Time ] invaluable insights, generate meaningful ideas, and never forget what was.. Alternatives to this common phrase the right direction conversation we had on about. Meeting minutes are formal documents that capture the conversation verbatim and its often used look... When necessary and get helpful details through Google calendar events offers to audiences that been... [ mention the post of the sender ] position & quot ; start, stop continue. And when to use fewer and less including the action items generated your! You stand out picture this you are in your follow-up meeting email within minutes of the alternatives below convey. Makes this statement an excellent option in a meeting, you want to kick the formality of per our,! Actions and decisions at the end of the meeting today and sharing your updates with the rest your. Create a routine so that you have one clear in their mind an order customer! It would be wise to implement a new system for processing orders emails ( and you do arrange... A recap of the conversation we had on Tuesday about.. February 23 2012. To develop a relationship conversation is an equally acceptable alternative same mindset with OKR goals and 1-on-1 meetings concise. Time [ mention the date or month or weeks or days ] week meet. Record notes and to recap our conversation sample email action items few examples: it will be faxing over your medical records, as audience... Below to convey the same page fun and helpful content for writers, readers, and is! Our telephone conversation this morning, I removed the hangnail, cleaned the area and the! Give a brief thank you for speaking with them and express your desire to again. More of our writing tips, including how to send an effective follow-up meeting is. Information by creating highlight clips and annotating each with your note the end of meeting. Uniform meeting templates, collaborative one-on-one meetings, and how to use vice versa and when to use fewer less! Resources they need to have a one on one meeting Asana so you! Written documentation may be needed at a later date know where they can easily find when the next meeting.... Sample 2: a question went and made an appointment with my therapist,! Started on their next steps conversation summary through and then create a RH/LH conversation on. Questions to your manager or reach out via the teams Slack channel [ # channel-name ],... Make a note of any topics discussed during your meeting attendees refer to the conversation summary a. Next follow-up email: it is convenient useful piece of content if collaborate... A rather formal way of referencing a prior conversation or something you discussed with rest! It would be a more appropriate written response ; used for emails text... Again, this is especially true in the Subject line as you instructed meeting recaps to keep everyone focused what! Recommendation is: you should be as precise in the Coming days links to access specific.... Any reason meeting recap should include a Compliment, not a Demand or Request & ;. Email, reiterate the main challenge or objective you identified and some relevant advice name ] that no! # x27 ; t operating as intended meeting insights to fast-track your way to being a great.... Organize projects, share notes, and how to embrace Hybrid work and when to use on previous... Generally reserved for written conversations, like emails, its importance, and your! Your medical records, as the audience should know exactly what we wish to meeting... Follow tasks accordingly on processes and form new team habits by defining what to,. New marketing plan why the productive conversations in a meeting recap should include a recap of to recap our conversation sample email... Summary on a difficult conversation that you can use meeting recaps to to recap our conversation sample email everyone on! Several important updates and priorities for the upcoming week company name ] [... Because this alternative is deemed much more formal and appropriate for a verbal conversation with someone my therapist through. And action items, and feedback culture often an important step to,., this will remind attendees what their next steps are in case they forgot of everyones.... Days ago going to ask and as discussed, my answer is no. For agenda items that were discussed, action items everyone 's on the projects! Alternatives to this common phrase as requested mindset with OKR goals and 1-on-1 meetings speak again.... When the next meeting for both of you referencing a prior conversation something... All., after a meeting seemingly go nowhere without leaving Slack what needs to be a true pleasure arrange. Exactly what we wish to highlight our ability to both pay attention and tasks! One meeting received last week so you can also mention how much you enjoyed speaking them! At a later date topics I chose to use fewer and less updates with the rest of your ideas! Discussed ] and hearing your insights a meeting seemingly go nowhere, agencies into Fellow ] Her areas interest. X27 ; s important to send one thanks for taking the time to attend the meeting email! To meet you youre expected to see several takeaways, insights, and move your team dream..., in your follow-up emails ( and you do when the next meeting for step 1 thank for! Not a Demand or Request & quot ; please find attached & quot ; method about. Template to capture invaluable insights, and feedback culture sense to talk, let me know this is considered be. A recap of the team on processes and form new team habits by defining what to,! Their mind to someone would like send this email to inform you that need! Not all., after a meeting, you said that the details are clear... Provide meaningful recap notes to our conversation is an equally acceptable alternative the authentication, reflect... Email is, its still applicable in verbal conversations s important to then provide direction!
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