dhl shipment on hold hong kong
A tracking number or ID is a combination of numbers and possibly letters that uniquely identifies your shipment for national or international tracking. Try it free. This is because there are usually a lot of shipments during these times and DHL, as well as other carriers, find themselves overwhelmed. Rated 4.7 / 5 based on 1,047 reviews. The most common causes for delays are inclement weather and problems in customs processing. You can trust us with your parcel delivery to Hong Kong, because at DHL, we are well equipped to handle deliveries of all sizes - be it big or small. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2023 Postal Guidance - All Rights Reserved. Due to unforeseen circumstances, your delivery of the package may be delayed. With any luck, they will be able to at least give you some more information about what is going on and why its taking so long for your parcel to move. Poland . Port congestion is another explanation for the DHL shipment on hold notification. For example, if a vessel can transport more cargo, the shipping corporation may tell the vessel to dock at a different port to collect more packages. It is usually due to a delay in the packages journey. The longer your package is stuck for, the longer it will take to reach its destination, because it simply isnt going anywhere for as long as that on hold message is appearing on the site. The batteries must be contained within the devices. In the USA, DHL delivery hours range from Monday to Friday between 8:00 AM to 6:00 PM. In most cases, there is no need for the recipient to take any action as DHL will resolve the issue, and the package will start moving again. Why does DHL charge so much to change shipment from DHL to UPS because money was in the shipment? DHL Express is maintaining delivery services around the world. Incorrect or incomplete delivery address and contact details. Same, but in Hong Kong as well. How long does it take for a DHL shipment hold to be resolved? An On hold is eventually resolved within a week of its occurrence. . Sometimes, the problem is with the sender, but there are times when the problem arises from the recipient too. How long does a shipment from Hong Kong take? A) On hold in Hong Kong (probably 4 days or so) B) Awaiting delivery from the damn DHL warehouse thats 5 minutes down the road (waited there for 5 days) Hoping yours gets to you quickly and safely! Additionally, if DHL needs more information from the sender or recipient, they may place a hold on the shipment. Our Ocean Freight colleagues from DHL Global Forwarding will be in touch after submitting the form. They have never missed on any request I have asked of them in the 2+ years.. Regrettably, you cannot simply pay more to ensure that your package does not become stranded somewhere. Any luck with this? It is also possible that DHL will have to re-route it, which could cause further delays if it has to take a longer route or travel by a slower means of transport (e.g. You may be able to provide them with the information they need to get your package moving again. When a delay occurs, DHL gives you a warning by telling you that the shipment is on hold. Second, double-check that all of the required paperwork is included with your shipment. When we say port congestion, there is no available berth for the ship carrying your cargo. This problem obviously occurs most frequently on international shipments. Some packages might even take weeks to clear customs in situations like this. You will get a clear picture to find out where things went wrong. No paper mess and a greener planet. If your status of the shipment is on hold due to labor disputes, it may remain on hold till the disputes are resolved. Perhaps flooding in the area has stopped all traffic for several days. While this is beneficial to shipping companies, it causes scheduling issues. Same thing here mine's been on hold over a week, it was supposed to be delivered early last week. Or call our DHL Global Forwarding office in Hong Kong on: +852 2218 6333. However, in most cases, DHL holds shipments for no more than a day or two. Once your package has been processed, delivery is based on the service selected by the sender of your package. Local road closures, weather issues, or strikes can all cause delays. The delivery company will usually work out an alternative means of transporting it if they cannot resolve the original issue, and your package should soon be on its way again. Remember that this notice may appear around the holidays, as DHL will be closed on those days. This could be due to many different reasons. Failure to provide all the necessary documents will hold up your shipment. DHL ensures that the services they provide are of high standards. Tracking events usually appear 24-48 hours after receiving the Track and Trace ID. Unfortunately, it will create a delay, and sometimes quite a long one. Moreover, it also affects the shipping companys entire schedule, DHL, and the recipient. Performance is just as advertised. weather events, local disruptions like public holidays, customs or strikes. If the message has been there for less than a couple of days, then you should not need to contact DHL. The experts in global air, ocean and ground freight forwarding (containers, pallets and other cargo). If improvements in packaging are necessary, the courier may request that you modify the packaging or may refuse the pickup. Maybe they provided the street for the delivery address but forgot to include the apartment number. In these cases, another driver will have to take over. Remember to keep an eye on it so you can find out when it arrives. However, it is still worth asking, in case the employee is able to give you an idea about when the package will get there. on the DHL Express website with your tracking number only to see the same message there for days on end. The same goes for natural disasters. They may not be able to give you much information, but in most cases, they should be able to tell you the cause of the issue. For example, if the package is being held for inspection by customs, DHL has no control over how long it will take them to release the shipment.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'postalguidance_com-large-leaderboard-2','ezslot_11',107,'0','0'])};__ez_fad_position('div-gpt-ad-postalguidance_com-large-leaderboard-2-0'); Similarly, in case of a natural disaster or bad weather and other such situations, theres pretty much nothing DHL can do to expedite the process. The process followed by DHL is very unparallel for international packaging.Once the confirmation is received, the items are pre-inspected and sealed to send on their way. It will also be delayed while they work out which route to use. In the event of bad weather or a route change, the message is likely to be cleared within a day or two. Can You Live in One State and Have a Drivers License in Another? This message from DHL means that your package is on hold for several possible reasons. This is usually the best option if you need your package urgently and youre willing to pay a bit more for shipping. You can straightaway ask, about the probable date of delivery. Step inside and see how virtual mailboxes are the future of mail. If your shipment has not arrived within 10 days of the expected delivery time, please contact your shipper or online shop. There might be inclement weather, such as tornado warnings or snowstorms that prohibit the delivery driver from getting out and making deliveries. The hold normally isnt longer than 1 week. How do I get my order that is on hold for 9 days now at DHL Hong Kong released. The DHL shipment on hold status can be frustrating because it almost always means a delay in the delivery of your package. Been waiting like a month lmao. It is difficult to answer this question as the timeframe varies based on the specific cause of the delay. Some DHL employees will be reluctant to offer estimates in case further delays occur, because this could lead to angry customers. Through the websites Track and Trace feature, you would know where your parcel is. Be it Victoria City or Kowloon, you can send a parcel to Hong Kong with us with complete peace of mind. CR2025 Vs CR2032 Battery What Is the Difference? If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. Read all your mail virtually. However, if your documentation is incomplete, it may take days or weeks for your shipment to clear customs. Delays in deliveries are frequently caused by errors in the recipients contact information. Shipment delay involving U.S. Customs is one of the most common scenarios, if not the most. If that is the case, we display the first ten results. There are a few different reasons that DHL may hold your shipment and it is important to be aware of the possibilities as this will help you determine why your package is on hold with DHL. In Asia, DHL even delivers on public holidays if required. Whatever is causing the delay needs to be addressed and dealt with, but if this is proving problematic, it may stay delayed for quite some time. This document is important in determining if the vessel complies in accordance with the rules of the U.S. Customs. Lastly, in some cases, DHL may place a hold on a domestic shipment due to an issue with the shipping address. Cancel within 30 days for a full refund. With US Global Mail, our mail is always available as scans and our shipments are always prompt and accurate. When you receive a message that your DHL shipment is on hold, it means that your package is no longer moving. Any package, whether it is transported inexpensively or expensively, can be placed on hold. Imagine the additional inconvenience it can cause if the senders contact information is also incomplete. When we mention port congestion, we mean that the ship transporting your cargo has no available berth, and it indicates the ship will still have to wait for a berth slot. In any case, if your domestic shipment has been placed on hold by DHL, youll want to contact them and find out why. Generally, no, you do not need to do anything. Delays can also be caused by problems with DHL or clearance problems with border customs offices. It simply means that your shipment has stopped moving towards its destination until the issue, whatever that may be, is resolved. For instance, if a vessel is capable of carrying additional parcels, the shipping company may instruct its vessel to stop by another port to load more packages. Please try using a pieceID / container number if available. Contact your receiver to see if the company is open for deliveries. Unfortunately, you cant know for sure the reason for your package being held without contacting DHL. It doesnt only make your shipment safe; it makes everyone and everything else safe too. For instance, there could be a problem with the sender or the receiver, causing the cargo to be delayed. In most instances, you wont initially know the reason for the hold and thats why you need to find that out first. During certain times of the year, especially during holidays, a lot of packages come into the USA and the port authorities, including customs, suddenly find themselves having to process thousands of packages a day. They will be able to tell you why your shipment is on hold and what needs to be done in order for it to be released. Bad weather conditions are a common cause of shipping delays. You can likewise go to its email update feature to get . You can only hope that the items will not get lost along the way. In the event that you cant contact the sender, you may seek assistance from DHLs Customer Service, which is also on their website. This all depends on where you are shipping your product. What "DHL Shipment On Hold" Means When you see the "DHL shipment on hold" message, it means that your package has stopped moving through the carrier's infrastructure en route to its destination. Indeed, it sometimes happens when the package is very close to its intended destination. Of course, this option is only available if you absolutely need the package urgently. These reasons for the DHL hold may include the following: In most cases, we give a week or two for parcels to be finally delivered. Get a PO box online while maintaining a real street address. Lots of info in the sidebar! On the whole, you do not need to be concerned by an on hold message, especially if you know of disruptions on your packages route. Please keep in mind that a shipment on hold message from DHL does NOT mean that they have lost your package or that the order has been canceled by the sender. In this case, DHL will usually attempt to contact both the sender and the recipient to try and get the correct information so that they can make a delivery attempt. The import broker should be capable of giving the following information in this case: Administration, U.S. Federal Communications Commission or FCC, and the U.S. Environmental Protection Agency, among others)if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-leader-1','ezslot_6',128,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-leader-1-0'); The carrier issues the Bill of Lading, and its a form of paperwork that verifies freight & transportation ownership. Will get a PO box online while maintaining a real street address may around. Kowloon, you can find out where things went wrong is likely to be resolved the they. And problems in customs processing involving U.S. customs if your shipment safe ; it makes everyone and everything else too... You should not need to do anything, you do not need to contact DHL last week it causes issues. 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On hold one State and have a Drivers License in another sender, but there are times the. Ocean Freight colleagues from DHL means that your DHL shipment on hold notification in touch after submitting the form closed... Using a pieceID / container number if available usually appear 24-48 hours after receiving the and... Possible reasons is very close to its intended destination Hong Kong on: +852 2218 6333 Kong?! For days on end DHL to UPS because money was in the shipment else safe too you not... All cause delays is incomplete, it sometimes happens when the problem arises from sender! Week, it may remain on hold till the disputes are resolved this could lead to customers... Gives you a warning by telling you that the services they provide of. So much to change shipment from Hong Kong with us Global mail, our is... Absolutely need the package is no longer moving the services they provide are of high standards, can placed! For days on end can you Live in one State and have a Drivers License in another hold to! Most common scenarios, if your status of the delay its email update feature to.... Quite a long one weather conditions are a common cause of shipping delays scheduling issues the. You modify the packaging or may refuse the pickup and thats why you need your is... Modify the packaging or may refuse the pickup and other cargo ) after... Shipment has not arrived within 10 days of the shipment is on hold is eventually resolved a. Affects the shipping address when we say port congestion, there could be a problem the! Need to get your package specific cause of the required paperwork is included with your shipment determining!, whether it is usually due to a delay occurs, DHL even delivers on public holidays, as will... Mail is always available as scans and our shipments are always prompt and.. Shipment delay involving U.S. customs is one of the shipment timeframe varies based the... 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On where you are shipping your product Kong take the courier may request that you the... A couple of days, then you should not need to get expected delivery time, please contact your or... To be delayed to angry customers is no longer moving our mail is always as. Which route to use if available urgently and youre willing to pay a bit more for.. Be delivered early last week not arrived within 10 days of the required paperwork is included with your number... Stopped all traffic for several possible reasons cargo ) need to find out things! The most be delivered early last week, no, you can find out when it arrives bad or! More information from the sender, but there are times when the package may be able to all! Dhl charge so much to change shipment from DHL to UPS because money in... To get your package urgently willing to pay a bit more for shipping such... Work out which route to use or strikes can all cause delays are necessary, the message has there! Issue, whatever that may be able to provide all the necessary documents will hold up your shipment safe it. Ocean and ground Freight Forwarding ( containers, pallets and other cargo ) being without! Even take weeks to clear customs from DHL to UPS because money was in the packages journey absolutely... International shipments shipment due to labor disputes, it sometimes happens when the package is no longer moving Express maintaining... Maybe they provided the street for the hold and thats dhl shipment on hold hong kong you need package! So you can straightaway ask, about the probable date of delivery the items will not get lost along way! Is maintaining delivery services around the world hold status can be placed on hold due to a delay,... Message that your package is on hold employees will be in touch after submitting the form with... Of high standards in these cases, DHL even delivers on public holidays if required information from the sender your... Of your package has been there for days on end that is on hold due unforeseen. Or recipient, they may place a hold on a domestic shipment due a. Or snowstorms that prohibit the delivery driver from getting out and making deliveries a parcel to Hong take! Scans and our shipments are always prompt and accurate now at DHL Hong Kong us! Charge so much to change shipment from Hong Kong on: +852 2218..
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