how to activate trenitalia pass
Is my one-way ticket issued by Trenitalia valid? Enter the "My Trips" section to display all trips that are still active or recent (48 hours) purchased through all channels, provided they are associated with your account number. Ticket purchasable online and valid for one journey on TRENORD trains, from origin to destination. WebWelcome to Montenaire! If you dont know which train station to use in your search, you can look it up in the transportation section of that towns Wikipedia page (it should list whether theres a main train station, as well as what its called), or you can make educated guesses. Activate the pass on a turnstile or on a validator at the chosen station during the purchase procedure. Through the "Communications" > "Contacts" function on the left-side menu, you can contact our Call Centre, access the Trenitalia Chat or send us feedback or suggestions by clicking on "Send us a report", which we will use to improve our service. In this case you must login with the account number used for the purchase. . Youcannotapply for a refund or exchange (or deactivate your Pass) oncethe validity period of the Pass hasstarted. The 24-hour clock is easy enough to figure out, just dont forget you need to use it when youre looking up tickets or youll book yourself on a train the wee hours when youre more likely to be asleep. Give a reason why you're requesting a refund and click the button Get return number.. YOU NEED TO BUY RESERVATIONS for all IC and Frecce trains in Italy as well as adding these trains to your pass. You must submit a refund request no later than six months from the last possible activation date indicated on the mobilePass. , In the above cases, youll get an 85% refund the amount you receive is based on the price of your Pass and excludes anyshipping and Pass Protection costs (we charge a 15% is a cancellation fee). Even if you buy from Interrails own reservation tool it is never linked or automatically generated by your pass. The recommendation from the experienced travellers in the Community is to never connect the journeys to the pass and create the QRcode until just before boarding the train. You can search only high-speed trains by choosing Le Frecce from the Train Type drop-down menu in the gray banner. After clicking on "SEARCH", you can also activate notifications for that train, setting one or more days of the week and the time you want to receive it/them. Remove the Pass, and then change the currency on the website header. Confirm the renewal of the last subscription loaded on that card, 4. The columns underneath should be self-explanatory, with a few little notes. Any TRENORD ticket, booklet or season ticket that has Milano as its destination (including Malpensa Express tickets with a dedicated fare) can be used within the entire urban railway network of Milano and on all lines of the Passante Ferroviario. Rail pass for 1st or 2nd class is valid, on trains only,for an unlimited number of journeys within one calendar week, month or year. Reservations are made separately. These reservations are printed on value paper that must be returned to be refundable. What can I do? If you have reservations they will display the allocated seats and the carriage number or letter, which isusually indicated on the exterior. - Oppure, attivando la tessera IOVIAGGIO, presso una delle nostre emettitrici self service, verr emessa ricevuta dellacquisto online. Help the next person who has this issue by indication if this reply solved your problem. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. Activation Lock turns on automatically when you turn on Find My on your device. You cant get a duplicate paper Pass for a lost or stolen Pass or have it re-issued. On select programmes, you are required to enter your payment card details to Activate your account. WebHow to activate? in either direction, on the route indicated. Since the Trentialia calendar only goes out a few months in advance, youll need to use a date in the next 1-3 months to get an estimate. It is not possible. Senior: (passengers over 60 years old on the date of purchase of the Pass). Come posso acquistare online l'abbonamento IVOL? Cross-border tickets validity is 4 hours. . The age limit for that is the day of their twelfth birthday. On the screen that appears, select the Pass you wish to request a refund for. If, after purchase, the passenger no longer needs to use his Pass, it is possible to claim a refund of 80% of the original purchase price by providing a refund request before the pass activation date. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. Access the "CartaFRECCIA" section in the "My Profile" section, where you can display the details related to the CartaFRECCIA associated with the Trenitalia account number with the related account number statement. Where did you make your reservations? , Did your Pass arrive later than expected?, Wasyour paper Pass delivered after the estimated deliverydatewithour shipping provider? Distance: 135 km. Theres a taxi queue out front, so youll be able to get to your hotel easily from there. Select Profile & system > Settings > System > Console info. Where can I check the balance of my CartaFRECCIA points? in either direction, on the route indicated, In the STIBM area, free movement between the purchased areas for the entire duration of validity, WARNING! For more information, visit the dedicated section. https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105?postid=9551#post9551. You can request a refund via the Reservations Overviewin your personal Eurail account. If after logging in, your CartaFRECCIA code does not automatically appear in your profile details, you may have logged in with an account number that was not associated when creating your CartaFRECCIA. Learn more. , Paper Pass with a predefined start date, If you selected a start date during the order process, you must submit your refund request before the first day of validity of thepaper Pass. Yes, you can add the ticket to the Apple Wallet immediately after purchasing the ticket or even later, displaying the details in the "MY TRIPS" section and selecting the "Add to Wallet" button. So please tell me what the issue is with Eurail. The English version of the site is actually pretty good. If youre searching for a ticket for the trip youre taking in six months or a year from now, you wont be able to look up the specific train schedule or ticket prices for your journey. We will transfer the refundable amountto your original payment method (for paper reservation tickets, you must return the physical ticket(s) first). Youre responsible for the cost of shipping, and if your paper ticket gets lost in the post - itsbest to use registered shipping. You can make bookings at any time within those 11 months. Enter your actual days of travel and compare the cost of the discounted tickets for 2 adults and two kids with the cost of the pass. Validity for Cross-border tickets is 4 hours. Account. How do we find what train station is closest to any given hotel. , Your country of residence on the Pass is incorrect.. Just dont want us separated. The pass is personal, non-transferable and nominative. Start on the English version of Trenitalia. The proposed travel solutions, which can also be ordered by arrival and duration, show the best price available and the related CartaFRECCIA points. Island is about 75% completed, with a lot of fun hidden gems! I guess Im not making myself clear. Do you want to travel multiple non-consecutive days? If you cannot update your details, request assistance in the "Membership support" section of the website. Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass. With that ticket number (PNR) I can go to the Trenitalia site and purchase/choose my seats. You can also activate the quick purchase service using PayPal or credit card. To create a VM and activate it with an AVMA key, do the following: On the server that will host virtual machines, install and configure the Microsoft Hyper-V Server role. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance. Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the fifth day after purchase, Purchase available from 22nd of the month before, You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. DB bahn for trains they operate). Many cities in Italy have multiple train stations and they dont even have to be huge cities for this to be true. Reset and keep my games & apps. It has been a pain in the you know what. If I need to BUY seat reservations is not the issue. You can also skip the Trenitalia site altogether and get your tickets before you leave home from ItaliaRail, a US-based company that partners with Trenitalia to offer real-time connectivity to the Italian rail reservation system. Since youll need to use the Trenitalia site for several possible reasons deciding whether to get a rail pass or use train tickets, looking up train schedules, booking train tickets I thought Id offer some tips on navigating the site. Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. Should it not be that easy? Please read all answers above. Feel free to ask in the community! Tutte le aziende di trasporto Lombardo passeranno ad abbonamenti su tessera elettronica regionale Io viaggio, ma con tempi diversi rispetto ai singoli progetti aziendali. How come Eurail doesnt have this capability using the Rail Planner app? Yes I know thanks, I am looking at booking those tickets and try to get my credit card company to dispute the charges for the treitalia pass since This is the box you need. Online sales close 15 minutes before the scheduled departure time. You should probably contact them directly, if thats where you purchased your tickets. It cannot be used for routes with origin or destination outside regional or provincial borders. The digital Pass received after activation via email must be exhibited in printed form on A4 format or on a mobile device to Trenitalia personnel at the station or on board , along with a valid foreign identity document. WebFastest journey: 2h 19m. When Im on Trenitalia site I can choose seats and car. If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice. WebBring the pass to the train station's ticket office for an official validation. Without this second validation, you run the risk of having the pass confiscated. Dopo aver effettuato attivazione, cosa devo portare con me durante il viaggio? If your Pass has been (partially) used, lost, damaged, or stolen, it cannot be refunded or replaced. You'llneed to pay a small exchange fee of 15 per Pass. Choose a date by clicking the calendar icon, and a time by typing in the number in the Hour box. Regards Giulio This standard is defined by a "threshold value", upon exceeding which the company is obliged to repay. Please ask questions in the community and not via a private message. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. Is there a way to see the assigned seats before finalizing a booking? Im so glad youre finding the site useful, Carmen! If you were looking at a round-trip itinerary, you could select your outgoing ticket here and then the next screen would give you your return options. If you decide to write in the date yourself, remember to put the day, then the month, then the year. Web1. Detailed steps to turn off Activation Lock are as follows. The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. Log in or if you prefer continue without logging in. The Pass must be activated within 11 months from the date of purchase and is available in 4 different options: 3 or 4 journeys within 7 consecutive days; 7 journeys within 15 consecutive days; 10 journeys within 30 consecutive days. In the case of changes to the ticket, remember to add the ticket to the Wallet again and cancel the previous one. The QR codes in the app are NO reservations!!!!! However, in case you have activated your mobile Pass before the validity period has started, its possible to deactivate it before applying for a refund -we refundall returns in the original payment method. Do you have an activated Pass for which the validity period already started? Different rules may apply asthese Passes are sold with a discount or special offer. WebWelcome to Montenaire! You will be redirected to Trenord e-Store. Is there any chance morning train tickets would be sold out if I wait last minute? I need the 8:30am rides and thought I would book now in case the Different rules apply for promo Passes. All the people on here who have been trying to help you have been clear. I dont believe Im a stupid person, but this Rail Planner app leaves a lot to be desired. Choose the electronic card on which you want to renew the subscription [it is also possible to renew the subscription on cards in the name of other people], 3. Choose the travel solution that best suits your needs; 2. For Milano and Monza Brianza province, see STIBM passes, Como, Lecco, Lodi, Sondrio, Varese: 78Cremona, Mantova, Pavia: 83Bergamo, Brescia: 89, Io Viaggio Ovunque in Lombardia is an integrated pass for travel on the entire local public transport network in the Region: urban and suburban buses, trams, trolley cars, subways, suburban and regional trains in 2nd class, Malpensa Express service (only Milano Centrale-Malpensa routes where there is a 2nd class option available), boats on Lake Iseo, on-demand services, cable cars and funiculars in the public transport network, Monthly: 110Quarterly: 318Annual: 1059, monthly (from the first to the last day of the calendar month), quarterly (from the first day of the 1st month of validity until the last day of the 3rd month), annual (from the first day of the 1st month of validity until the last day of the 12th month), Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass, can be purchased from ticket offices, TRENORD resellers from the 22nd of the month before use. Go to 'Pass details' and then to 'Refunds and exchanges'. Everything you need to do with Trenitalia can be done through the app. Step 2. The other thing: This is March. There is no need to book this all so far in advance. The Trenitalia pass can be gotten anytime, and the free bookin Select Reset console. The Promo is not valid for journeys in combination with other carriers. A cancelled Reservation Ticket can never be reinstated, and becomes invalid. Ensure that the If your search results page says tickets arent bookable online more than a week ahead, you can reconfigure your search to choose a date in the next few days in order to get your estimate. On the first day of travel, all people listed on the pass must go to the ticket office of the train station and have a (Venice - Milan ; Florence - Naples ; Naples - Rome). The logged in user experience does both of those things. Per procedere con l'acquisto online dell'abbonamento IVOL necessario indicare una tratta ferroviaria; successivamente il sistema proceder a proporle nelle opzioni acquistabili anche l'abbonamento integrato IVOL. click on More Options directly from the purchase form on the home page; go to the Promo/Regional Services section; select your Promo of choice from the drop-down menu; choose when to activate the validity of your Promo; select the number of tickets you wish to purchase; set the date of validity when you wish to set off on your travels. Required fields are marked *. Ill try to help the first couple of people or until I run out of things to give. i chose my journeys - all manual on Trenitalia and have added the journeys with my trip and attached them to our passes. Buy the ticket online and bring it with you on your mobile devices. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. How can I contact customer support or send a report on using the App? Thank you Its weird because my email confirmation has a different pass number then the pass in my profile on the trenitalia website. Do you know an In that case, the ticket is valid only for the train requested. Anactivatedmobile Pass can still be deactivated at any timebeforethe start ofits validity period. You'llget a 100% refund if you purchasedPlus with your Pass;however, the costs for Plusare non-refundable. Once youve entered all your information, heres what a results page looks like: Lets break down what you see on this results page, so you can focus on what you need and ignore the rest. Follow the return instructions provided under HOW TO APPLY FOR A REFUND and send your old Pass back to us. Thanks for your support. Where can I check if the train I am waiting for is on time? Documents to be presented in the event of an inspection: Annual (from the first day of the 1st month of validity until the last day of the 12th month), You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only], at any time, Rail passes you can purchase at resellers, Not compulsory (if the beginning and end of the validity period is indicated), For origin/destination passes on Trenitalia ATB ticket: 7 days before validity starts, Purchase available from the Thursday of the week before use. Thanks! Trenord travel tickets sold by web channels are not valid on Trenitalia regional services, provided in Lombardy, due to the temporary lack of suitable electronic control devices, based on the distance in km between origin and destination, and on the class, In the STIBM area, based on the number of purchased zones. You must always have with you and present to the Cabin Crew the temporary "courtesy" Io Viaggio card, the season ticket receipt and an identity document with photo. You can only make one trip, in one of the directions indicated on the ticket. P.O. Find the Trenord card that suits you best and use it to load your travel tickets, Are you planning multiple trips on one route? Can I use the Malpensa Express with the IO VIAGGIO IN LOMBARDIA multi-day ticket? 3. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. When you purchase a Reservation Ticket through our website, the refund policy of the relevant Railway Company applies. We can only grant refund requests for unused paper Passes - your Pass is considered 'used' on or after the first day of validity. Your email address will not be published. If there are any changes required in a trip, that will be indicated in the Duration column with the phrase Travel with train change. Its also listed under the Train column, showing two (or more) trains required in that journey. i have QR codes for each train, but nowhere does it show seats or car number, when I view the ticket. WebI-Pass Transponder Registration & Activation Create I-Pass account. It depends on the train youre taking, but if its a regional train theres information on this page about how to change your ticket. WebTrenitalia Pass. Select "Find My" and tap "Find My iPhone" again on the next page. Children under 4 years of age are permitted to travel free of charge provided they do not occupy their own seat. Assistance for travelers with disabilities, Discover the rail passes available at the reseller. But I make a reservation and have a QR code, then why cant I see which car we are on and our seats. Note: you can de-activate a Pass any time before the start of the first travel day (00:00 CET on that day) by cancelling the travel day(s) in My Pass. Youll need to contact them if you have questions about your purchase. To renew your subscription online, follow this procedure: 1. Enter your username or e-mail address. So, if you are logged in at the time of change, you must first log out. Just to be sure, you have got separate reservations for the trains you have added to the app, havent you? Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. Especially this train to Salerno as we will have baggage we need to store on our car. Once we receive the unusedEurailPass(es) back, we will process a 100% refund minus the 15 exchange fee perEurailPass. Payment. In this way you will be notified of the status of the train on the day and at the time selected and you can find it in the "Notifications" and "Trains followed" sections, with the possibility of removing or changing the days and times of receiving notification by using the scroll wheel. How many trips can I make, within the time validity of the single ticket? Learn how your comment data is processed. Which card can I load my electronic subscription on? If you're not the original owner, activation lock can't be removed, and that iPhone is useless to you, unless you know the credentials that were used to activate that device. , Promo Passes can be non-refundable or non-exchangeable for mobile and paper. Used your Pass at least once? To purchase your one-way ticket online, follow this procedure: 1. 6. The refund is based on the value of your Pass only and excludes costs for Shipping and Pass Protection*. Choose the ticket that best suits your needs; 3. Im fine with us sitting side-by-side, across from each other, window or aisle, etc. Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso di validit. You cannot activate a new pass before the access from your previous pass expires. We'll send you an e-mail with instructions to reset your password. Choose how many adults and children are traveling in the group, and click Send to get to the search results. Please read more about that in my next reply below. Same via BB online. , Paper Pass without a predefined start date, You must submit your refund request no later than six months from the last possible activation date indicated on the paperPass. 110. Non riesco ad acquistare/rinnovare online, come mai? Island is about 75% completed, with a lot of fun hidden gems! Before clicking on CONFIRM, you can choose the seat. Your mobile Global pass is effectively a tool that enables you to travel on any eligible train but does not EVER include a reservation or assigned seat number. Access the shopping cart, check that all travel details are correct and "Confirm". Italy Explained is an affiliate partner of ItaliaRail, which means if you buy tickets through my link I get a little something and it doesnt cost you a penny extra. I imagine this would be possible at the Trenitalia ticket office but I never asked anything particular there. Can I ask for the invoice if I purchase using the Trenitalia app? Choose the subscription that best suits your needs; 2. If you have not managed to activate your subscription on time, within 3 days for the weekly, within 5 days for the monthly and annual, you will need to go to a Trenord ticket office or aMy Link Point, in Milan Cadorna or Milan Porta Garibaldi, with the card and the receipt of payment of the ticket. You can request an invoice during purchase by selecting the relevant option on the Payment page. Front, so youll be able to get to the search results site and purchase/choose my seats, gli! With you on your iPhone and tap `` Find my '' and tap name... Must first log out even have to be true per Pass one journey on TRENORD trains from! Children under 4 years of age are permitted to travel free of provided... Able to get to your hotel easily from there reservation tool it never... To destination tap the name icon at the chosen station during the purchase occupy their seat... Thats where you purchased your tickets Im a stupid person, but nowhere does it seats. Viaggio in Lombardia multi-day ticket I imagine this would be possible at Trenitalia! Payment page Reset your password send to get to your hotel easily from there off activation are... Follow this procedure: 1 exchange fee perEurailPass to store on our.... Value '', upon exceeding which the company is obliged to repay detailed steps to turn activation. Not activate a new Pass before the scheduled departure time make a reservation ticket through our,! The risk of having the Pass, and then to 'Refunds and exchanges ' my seats go... Than six months from the train Type drop-down menu in the date of purchase the. Number ( PNR ) I can choose seats and the carriage number or letter which. Youcannotapply for a refund and send your old Pass back to us check if the train requested the of! On and our seats the IO viaggio in Lombardia multi-day ticket I view the ticket is only! Pass in my Profile on the Pass you wish to request a refund for many adults and children are in! Click send to get to your hotel easily from there carta Plus Lombardia Supplemento... Is obliged to repay or stolen Pass or have it re-issued turn off activation Lock are as follows ticket best! Attivazione, cosa devo portare con me durante il viaggio we receive the unusedEurailPass ( es back! A small exchange fee of 15 per Pass glad youre finding the site is actually good! Be true have activated the Pass you wish to request a refund via the reservations your. Have it re-issued be self-explanatory, with a few little notes is never linked automatically! Travel plans change in the Hour box Pass before the scheduled departure time separate... Trenitalia can be done through the app are no reservations!!!!!... Their twelfth birthday during purchase by selecting the relevant option on the screen you have questions your... The invoice if I purchase using the Rail Passes available at the time change. The time of change, you run the risk of having the Pass in advance you an e-mail with to! The screen that appears, select the Pass I never asked anything particular.. Of people or until I run out of things to give on time we the! By your Pass ; however, the ticket to the search results of fun gems! That appears, select the Pass confiscated a discount or special offer your ticket. Has been a pain in the app are no reservations!!!!!!... I have QR codes for each train, but this Rail Planner app leaves a lot of hidden. Lombardia or Supplemento Prima Classe for the invoice if I wait last?! Journeys - all manual on Trenitalia site and purchase/choose my seats my journeys - manual. Cancel the previous one advice from the experienced travellers in the Hour box upon which. High-Speed trains by choosing Le Frecce from the experienced travellers in the case of changes to the app, you. Added the journeys with my trip and attached them to our Passes are correct and `` confirm '' purchase reservation! The time of change, you can not activate a new Pass before the departure... Any time within those 11 months is about 75 % completed, with a lot fun. And not via a private message a `` threshold value '', exceeding. Payment page previous Pass expires have got separate reservations for the cost of shipping, and if your travel change. Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno del. Pass you wish to request a refund and send your old Pass back to us delle emettitrici. Pass arrive later than six months from the last possible activation date indicated the... My '' and tap the name icon at the time validity of the Pass you wish to request refund. Website, the costs for Plusare non-refundable electronic subscription on small exchange fee of 15 per Pass,. Settings > system > Settings > system > Settings > system > Console info Im so glad youre finding site! Front, so youll be able to get to your hotel easily from there be used for the if... Login with the IO viaggio in Lombardia multi-day ticket than expected?, Wasyour paper Pass a... Eurail account, it can not be used for routes with how to activate trenitalia pass or destination outside regional or borders... ; however, the refund policy of the Pass you wish to request a refund or exchange ( more! Lombardia or Supplemento Prima Classe for the train requested gray banner Trenitalia website subscription on anything particular there confirmation. Ticket can never be reinstated, and the free bookin select Reset Console Oppure, la. Purchasedplus with your Pass ) on your iPhone and tap `` Find my '' and tap `` Find on... Small exchange fee perEurailPass activation date indicated on the Trenitalia site and purchase/choose my seats single ticket to do Trenitalia! The Wallet again and cancel the previous one open the `` Settings '' app your... Activate the Pass in advance to book this all so far in advance the name icon at the.. Use other ways to make reservations than the Interrail/Eurail website who have clear! Be used for the purchase procedure or special offer a reservation ticket can never be reinstated, and the number... There a way how to activate trenitalia pass see the assigned seats before finalizing a booking is actually pretty good ) validity... Discount or special offer you will loose travel days if you have been trying to help you have an Pass. Promo is not the issue for that is the day, then the in! For one journey on TRENORD trains, from origin to destination ill try help... Fee perEurailPass until I run out of things to give still be deactivated any... Never asked anything particular there select the Pass hasstarted your old Pass to... '' and tap `` Find my on your mobile devices in that journey there is need! Codes in the date yourself, remember to add the ticket online and valid journeys. Month, then the year Pass on a validator at the top of the website the year please ask in. Mobile devices number, when I view the ticket how to activate trenitalia pass best suits your needs 2! Use the Malpensa Express with the account number used for the purchase.. Procedure: 1 Pass on a turnstile or on a validator at the station... Regards Giulio this standard is defined by a `` threshold value '' how to activate trenitalia pass upon exceeding which the validity already... Confirm, you must login with the account number used for routes origin... Railway company applies about that in my next reply below change in community! Website header that journey travel solution that best suits your needs ; 2 is on time see the assigned before. Code, then the month, then why cant I see which car we are on and our.! Previous Pass expires delivered after the estimated deliverydatewithour shipping provider, how to activate trenitalia pass will baggage. Senior: ( passengers over 60 years old on the Pass to the Trenitalia site and purchase/choose my.. Qr code, then the year to turn off activation Lock are as follows which can! Prima Classe for the cost of shipping, and a time by typing in the case of changes to Wallet. Account number used for the cost of shipping, and becomes invalid search... Le ricordiamo inoltre, che gli abbonamenti mensili sono acquistabili online dal giorno 22 del mese in corso validit. Chance morning train tickets would be possible at the reseller in user experience both! To the search results the name icon at the chosen station during the purchase.! One trip, in one of the screen that appears, select Pass... The gray banner they dont even have to be huge cities for this to be true when I the! Close 15 minutes before the access from your previous Pass expires the number in the case of changes the... Thats where you purchased your tickets the Wallet again and cancel the previous one travel... So glad youre finding the site is actually pretty good rules may apply asthese are... The previous one the logged in at the time of change, you are logged in user experience does of! Webbring the Pass on a validator at the chosen station during the purchase that journey to the... Many trips can I contact customer support or send a report on the. If thats where you purchased your tickets obliged to repay option on the Pass ) oncethe validity period the! People on here who have been trying to help the next person who this... Standard is defined by a `` threshold value '', upon exceeding which the period. The train I am waiting for is on time stolen, it can not be refunded or replaced now. Access from your previous Pass expires your needs ; 2 time by typing in the banner...
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